topic 24 talk change to PN in Plusnet Feedback

24 talk change to PN

trimom — Mon, 02 Dec 2013 08:05:14 GMT

I'm yet another 24 talk customer who had no idea my details had been purchased by PN until the day it all changed- no letters or e-mails or hint that anything as changing until it changed!
Apparently 24 talk customers cannot use all of the features of PN and are not likely to get all the features. I'd like to know the details of how my price plan compares with PN and if I can change product if needed but the wait times on phones are horrendous!
I'd like the plusnet protect but it's not an option for migrated customers and not likely to be either but getting to speak to someone is impossible - Been trying for over 2 weeks now since my last ticket was answered. #77161241
Not a good start.

Re: 24 talk change to PN

Oldjim — Mon, 02 Dec 2013 08:20:12 GMT

Welcome to the forums although under not very auspicious circumstances
This discusses it a bit http://community.plus.net/forum/index.php?topic=120464.0 http://forums.thinkbroadband.com/plusnet/f/4280150-yourcalls-and-plusnet.html?page=1&fpart=all
Hopefully the staff here will be able to answer your questions

Re: 24 talk change to PN

Kelly — Mon, 02 Dec 2013 10:47:43 GMT

I'm trying to sort.