topic Very happy customer in Plusnet Feedback

Very happy customer

paulac123 — Fri, 29 Nov 2013 09:42:52 GMT

Good morning.
Just to like to say that since I have changed my contract I am a very happy bunny.
I inadvertently went over my limited allowance, was reduced to very little access to things on my phone and pc.
I contacted Plusnet help and they came up with an ideal package for me....unlimited BB for £2.75 per month for 12 months then £9.99 2 years contract, the switch was made 3 days later giving me full access to all things I like to do. The speed is first class.
Opened up a new world for me with streaming on phone and pc.
Thank you Plusnet, you never let me down!

Re: Very happy customer

orbrey — Fri, 29 Nov 2013 09:52:14 GMT

Wow, thanks for that - really glad you're happy, and I certainly hope we keep up that level of service. But really, thank you for the positive feedback

Re: Very happy customer

davidwalker900 — Fri, 29 Nov 2013 10:28:26 GMT

good morning
feedback from me the service i had with plusnet is very good they made the swich fast from bt
i give you feedback on bt as well there do not understand you over the phone when you ring them
i like the people work for plusnet they understand the problems