https://community.plus.net/t5/Plusnet-Feedback/Comms-team-please-pass-on-this-comment/m-p/1055347#M45752 And my apologies in case it is overused terminology.&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif" alt="Grin" title="Grin" /><BR />But Melissa, does, indeed Rock.<BR />(With thanks for recent multiple ticket support for my account collinsho)<BR />Professional helpful perfectly answered tickets.<BR />Also, Lisa, and Nicola - similarly helpful. Thu, 28 Nov 2013 20:37:35 GMT tonycollinet 2013-11-28T20:37:35Z https://community.plus.net/t5/Plusnet-Feedback/Comms-team-please-pass-on-this-comment/m-p/1055347#M45752 And my apologies in case it is overused terminology.&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif" alt="Grin" title="Grin" /><BR />But Melissa, does, indeed Rock.<BR />(With thanks for recent multiple ticket support for my account collinsho)<BR />Professional helpful perfectly answered tickets.<BR />Also, Lisa, and Nicola - similarly helpful. Thu, 28 Nov 2013 20:37:35 GMT https://community.plus.net/t5/Plusnet-Feedback/Comms-team-please-pass-on-this-comment/m-p/1055347#M45752 tonycollinet 2013-11-28T20:37:35Z https://community.plus.net/t5/Plusnet-Feedback/Comms-team-please-pass-on-this-comment/m-p/1055348#M45753 Thanks Tony, I'll pass on your thanks. Fri, 29 Nov 2013 09:23:38 GMT https://community.plus.net/t5/Plusnet-Feedback/Comms-team-please-pass-on-this-comment/m-p/1055348#M45753 Chris 2013-11-29T09:23:38Z