topic Re: Network slumbering - running at half-speed in Plusnet Feedback

Network slumbering - running at half-speed

VileReynard — Tue, 25 Aug 2009 10:43:02 GMT

According to the BT speedtester, my line runs at 6Mbps
The Plusnet profile says 5.5Mbps (it hasn't caught up yet)
So a speedtester should give a speed of 5Mbps+ ?
These were all taken at the same time, even if some are showing BST+1, rather than BST

Re: Network slumbering - running at half-speed

csogilvie — Tue, 25 Aug 2009 10:47:27 GMT

What gateway are you on?
Just tried it on my home line (via thn-ag3) and got full line speed...

Re: Network slumbering - running at half-speed

VileReynard — Tue, 25 Aug 2009 10:55:44 GMT

I'm on the 21CN one - thn-ag2

Re: Network slumbering - running at half-speed

James — Tue, 25 Aug 2009 12:00:29 GMT

Hi Jeremy,
This is one of the common issues we're seeing on 21C currently.
BT have acknowledged it as a problem which they're currently working on. It appears to be capacity related at the exchange end.

Re: Network slumbering - running at half-speed

VileReynard — Tue, 25 Aug 2009 13:55:40 GMT

Thanks James.
BT are in trouble - my exchange serves a primarily residential area, no office blocks!
Lots of large schools though - currently on holiday, which I would imagine to be heavy internet users.

Re: Network slumbering - running at half-speed

James — Tue, 25 Aug 2009 13:57:22 GMT

Hmm. Wouldn't be massively surprising if that were the case.

Re: Network slumbering - running at half-speed

scootie — Tue, 25 Aug 2009 16:50:09 GMT

i wonder if its just because am on a 2500kbps profile any way that i dont see the thoughput problems so many are having or is it because of the elevated best effoft which i belive comes with a promise by BTw to to give me at least 3mb for somthing like at least 80% of the peak time.
ive not been totaly un effected over the past month or 2 i have had 2 spells of bad/ jumpy thoughput that lasted for around 1/2 hours before dis appering

Re: Network slumbering - running at half-speed

James — Tue, 25 Aug 2009 19:04:56 GMT

You're less likely to see contention issues as you're on the elevated traffic profile.
Bit similar to the old 20:1 contention product.

Re: Network slumbering - running at half-speed

itsme — Tue, 25 Aug 2009 19:08:50 GMT

Quote from: ASBO
i wonder if its just because am on a 2500kbps profile any way that i dont see the thoughput problems so many are having .

I don't see any of the issues being reported either with the throughtput or PPP or DLM. I'm also on a 2500 profile.

Re: Network slumbering - running at half-speed

VileReynard — Tue, 25 Aug 2009 19:45:27 GMT

Just discovered that BT aren't moving BT retail customers onto "Up to 20Mbits" at the local exchange yet:-
If you put my phone number into http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=26957&s_cid=con_FURL_superfastbroadband
It says:-