https://community.plus.net/t5/Plusnet-Feedback/intermittent-internet-drop-out/m-p/1036879#M44528 I have been experiencing the above on and off for most of this year but over the last couple of months they are getting more frequent, this usually remedied by a router reboot. this week end after another incident I decided to swap my netgear over for the Technicolour router I purchased from plusnet as a spare, this would not set up and connect to the internet although I tried to on two occasions with the Ethernet and the internet lights intermittently flashing. I have tried to contact tech support on the supplied phone number but you are put on hold for ages, with the stupid background music interrupted&nbsp; by the "sorry to keep you waiting" message, well after 39 mins I gave up and tried three times the next day at various times with the same delay.<BR />&nbsp; Plusnet I have been a happy customer for 6 years now you need more than ONE member of tech staff manning the phones. still cant get through after 4 days now. Tue, 29 Oct 2013 12:21:59 GMT longshanks 2013-10-29T12:21:59Z https://community.plus.net/t5/Plusnet-Feedback/intermittent-internet-drop-out/m-p/1036879#M44528 I have been experiencing the above on and off for most of this year but over the last couple of months they are getting more frequent, this usually remedied by a router reboot. this week end after another incident I decided to swap my netgear over for the Technicolour router I purchased from plusnet as a spare, this would not set up and connect to the internet although I tried to on two occasions with the Ethernet and the internet lights intermittently flashing. I have tried to contact tech support on the supplied phone number but you are put on hold for ages, with the stupid background music interrupted&nbsp; by the "sorry to keep you waiting" message, well after 39 mins I gave up and tried three times the next day at various times with the same delay.<BR />&nbsp; Plusnet I have been a happy customer for 6 years now you need more than ONE member of tech staff manning the phones. still cant get through after 4 days now. Tue, 29 Oct 2013 12:21:59 GMT https://community.plus.net/t5/Plusnet-Feedback/intermittent-internet-drop-out/m-p/1036879#M44528 longshanks 2013-10-29T12:21:59Z https://community.plus.net/t5/Plusnet-Feedback/intermittent-internet-drop-out/m-p/1036880#M44529 Hi longshanks,<BR />I've replied to one of your comments here:<BR /><A href="http://community.plus.net/forum/index.php/topic,119515.msg1036005.html#msg1036005" target="_blank">http://community.plus.net/forum/index.php/topic,119515.msg1036005.html#msg1036005</A> Tue, 29 Oct 2013 12:40:06 GMT https://community.plus.net/t5/Plusnet-Feedback/intermittent-internet-drop-out/m-p/1036880#M44529 Pettitto 2013-10-29T12:40:06Z