https://community.plus.net/t5/Plusnet-Feedback/great-service/m-p/1031419#M43805 after complaining on the forum on tuesday night, I received a call from chriss pettitt, and i must give credit where it,s due.As originally stated regarding a non appearance by the telephone engineer, \i was told by the girl at plusnet , it would probably be 21st october before the apointment would be re scheduledHowever chris rearranged it for today, and the engineer arrived bang on timejavascript:void(0); <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> and couldn,t have been more pleasant and helpful.This was finished up later in the day with a telephone call from Chris to chedk everything was ok. My faith as a new customer with Plusnet has been restored !!!!<BR />Thanks again Chris Pettitt Thu, 10 Oct 2013 20:55:17 GMT anneearlie 2013-10-10T20:55:17Z https://community.plus.net/t5/Plusnet-Feedback/great-service/m-p/1031419#M43805 after complaining on the forum on tuesday night, I received a call from chriss pettitt, and i must give credit where it,s due.As originally stated regarding a non appearance by the telephone engineer, \i was told by the girl at plusnet , it would probably be 21st october before the apointment would be re scheduledHowever chris rearranged it for today, and the engineer arrived bang on timejavascript:void(0); <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> and couldn,t have been more pleasant and helpful.This was finished up later in the day with a telephone call from Chris to chedk everything was ok. My faith as a new customer with Plusnet has been restored !!!!<BR />Thanks again Chris Pettitt Thu, 10 Oct 2013 20:55:17 GMT https://community.plus.net/t5/Plusnet-Feedback/great-service/m-p/1031419#M43805 anneearlie 2013-10-10T20:55:17Z https://community.plus.net/t5/Plusnet-Feedback/great-service/m-p/1031420#M43806 Aye Chris is indeed a legend, we're very lucky to have him <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />Really glad he got things sorted for you and even more that you're happy with the service, please let us know if we can help with anything else. Fri, 11 Oct 2013 08:22:07 GMT https://community.plus.net/t5/Plusnet-Feedback/great-service/m-p/1031420#M43806 orbrey 2013-10-11T08:22:07Z