https://community.plus.net/t5/Plusnet-Feedback/Plusnet-Support/m-p/1029592#M43748 Many thanks to the two Plusnet call centre agents who helped me with my problem this morning.<BR />I had received a phishing email containing malware which purported to come from Amazon and was having problems forwarding it to Amazon's investigation centre.<BR />My Anitvirus programme would not allow me to forward the email.<BR />Although Plusnet Support was very busy, both agents treated my issue with patience and courtesy.<BR />Special thanks goes to the second Plusnet agent who forwarded the email for me.<BR />Amazon later confirmed that tthey had received the email.<BR /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />&nbsp; <BR /> Wed, 02 Oct 2013 13:01:00 GMT cyrilclark1 2013-10-02T13:01:00Z https://community.plus.net/t5/Plusnet-Feedback/Plusnet-Support/m-p/1029592#M43748 Many thanks to the two Plusnet call centre agents who helped me with my problem this morning.<BR />I had received a phishing email containing malware which purported to come from Amazon and was having problems forwarding it to Amazon's investigation centre.<BR />My Anitvirus programme would not allow me to forward the email.<BR />Although Plusnet Support was very busy, both agents treated my issue with patience and courtesy.<BR />Special thanks goes to the second Plusnet agent who forwarded the email for me.<BR />Amazon later confirmed that tthey had received the email.<BR /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />&nbsp; <BR /> Wed, 02 Oct 2013 13:01:00 GMT https://community.plus.net/t5/Plusnet-Feedback/Plusnet-Support/m-p/1029592#M43748 cyrilclark1 2013-10-02T13:01:00Z https://community.plus.net/t5/Plusnet-Feedback/Plusnet-Support/m-p/1029593#M43749 Thanks for the positive feedback, I'll make sure that makes it's way along to them. Wed, 02 Oct 2013 14:24:31 GMT https://community.plus.net/t5/Plusnet-Feedback/Plusnet-Support/m-p/1029593#M43749 chrispurvey 2013-10-02T14:24:31Z