https://community.plus.net/t5/Plusnet-Feedback/Exeptional-service/m-p/1028831#M43610 Hi All<BR />Had a problem with Dload speed which was tracked and fixed very quickly and efficiently. I was kept informed all the way through the process by emails and telephone. This is impressive Customer Service and very refreshing. Thanks Dean and plusnet team! Mon, 30 Sep 2013 09:36:05 GMT fastconnection 2013-09-30T09:36:05Z https://community.plus.net/t5/Plusnet-Feedback/Exeptional-service/m-p/1028831#M43610 Hi All<BR />Had a problem with Dload speed which was tracked and fixed very quickly and efficiently. I was kept informed all the way through the process by emails and telephone. This is impressive Customer Service and very refreshing. Thanks Dean and plusnet team! Mon, 30 Sep 2013 09:36:05 GMT https://community.plus.net/t5/Plusnet-Feedback/Exeptional-service/m-p/1028831#M43610 fastconnection 2013-09-30T09:36:05Z https://community.plus.net/t5/Plusnet-Feedback/Exeptional-service/m-p/1028832#M43611 Glad to hear about that and thanks a lot for taking the time to post <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> <BR /> Mon, 30 Sep 2013 12:34:33 GMT https://community.plus.net/t5/Plusnet-Feedback/Exeptional-service/m-p/1028832#M43611 adamwalker 2013-09-30T12:34:33Z