topic Re: Renumbering! in Plusnet Feedback

Renumbering!

sharonwells2304 — Tue, 24 Sep 2013 10:35:46 GMT

[removed] was the fifth person I'd spoken to about the renumbering after a house move. He was the first to explain in clear, simple terms what the process involved. Professional, courteous and effective. Within 24 hours the line had been renumbered. I was grateful of the honesty after being given vague answers for two days. Dad would have struggled with a change of number, so this meant a lot to us. Thanks Paul!
[Moderator's note by Jim (Oldjim): CSA name removed as per the forum rules but noted for staff]

Re: Renumbering!

Oldjim — Tue, 24 Sep 2013 10:40:06 GMT

Thanks for the very positive report.
Unfortunately it fell foul of the Forum Rule about posting reps names but please be assured that it will be reported back to his manager as he deserves the credit

Re: Renumbering!

adamwalker — Tue, 24 Sep 2013 10:42:23 GMT

Thanks for the post, I'm able to see the person's name so I'm going to pass some recognition his way