https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027264#M43447 Thanks Chris but I don't understand your comments. My profile has been 14.1 for months. Mon, 23 Sep 2013 10:10:18 GMT glloyd 2013-09-23T10:10:18Z https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027262#M43445 Why has PlusNet dropped my profile to 10.1 when it should be 14.81?<BR /> Mon, 23 Sep 2013 10:01:48 GMT https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027262#M43445 glloyd 2013-09-23T10:01:48Z https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027263#M43446 The profile updated on the 14th due to a sync of 11459. It should have updated to the figure you've quoted since then but seems to have come through correctly. I've nudged it now.<BR /> Mon, 23 Sep 2013 10:07:52 GMT https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027263#M43446 Chris 2013-09-23T10:07:52Z https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027264#M43447 Thanks Chris but I don't understand your comments. My profile has been 14.1 for months. Mon, 23 Sep 2013 10:10:18 GMT https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027264#M43447 glloyd 2013-09-23T10:10:18Z https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027265#M43448 It had been 10100 since the 14th September on our side, and has fluctuated slightly as per the image attached.<BR /> Mon, 23 Sep 2013 10:13:28 GMT https://community.plus.net/t5/Plusnet-Feedback/Who-dropped-my-profile/m-p/1027265#M43448 Chris 2013-09-23T10:13:28Z