https://community.plus.net/t5/Plusnet-Feedback/Over-THREE-months-and-no-Internet/m-p/1013603#M42632 When my housemate moved out, he took the internet with him. No biggie I thought, I'll transfer to Plusnet as they seem to have good feedback and I should be up and running again in a week... two weeks TOPS!<BR />I passed the three month mark yesterday. This involves me CONSTANTLY calling and emailing but nothing seems to get fixed. I used to work in telecommunications so I appreciate that when there is a problem with the supplier it is hard to get things moving but this is absolutely ridiculous. I feel now that they are just running around in circles and no one has any idea what they are doing. SOMEONE at a top level needs to interveen as this is clearly not acceptable. <BR />I've been patient for a long time but now it's getting beyond a joke. Move away from your computer, CALL someone, SPEAK to someone at BT instead of putting through orders and geting them rejected and get my some internet!<BR />GRRRR!<BR />Not impressed so far..... Wed, 21 Aug 2013 18:11:14 GMT sickofwaiting 2013-08-21T18:11:14Z https://community.plus.net/t5/Plusnet-Feedback/Over-THREE-months-and-no-Internet/m-p/1013603#M42632 When my housemate moved out, he took the internet with him. No biggie I thought, I'll transfer to Plusnet as they seem to have good feedback and I should be up and running again in a week... two weeks TOPS!<BR />I passed the three month mark yesterday. This involves me CONSTANTLY calling and emailing but nothing seems to get fixed. I used to work in telecommunications so I appreciate that when there is a problem with the supplier it is hard to get things moving but this is absolutely ridiculous. I feel now that they are just running around in circles and no one has any idea what they are doing. SOMEONE at a top level needs to interveen as this is clearly not acceptable. <BR />I've been patient for a long time but now it's getting beyond a joke. Move away from your computer, CALL someone, SPEAK to someone at BT instead of putting through orders and geting them rejected and get my some internet!<BR />GRRRR!<BR />Not impressed so far..... Wed, 21 Aug 2013 18:11:14 GMT https://community.plus.net/t5/Plusnet-Feedback/Over-THREE-months-and-no-Internet/m-p/1013603#M42632 sickofwaiting 2013-08-21T18:11:14Z https://community.plus.net/t5/Plusnet-Feedback/Over-THREE-months-and-no-Internet/m-p/1013604#M42633 Hi there, <BR />Apologies first of all for the lack progress and the time it's taken so far. <BR />I'm going to take ownership of this issue for you and will hang on to it until it's been resolved. <BR />I'll make sure I keep you updated via ticket 70127183. <BR />Adam Thu, 22 Aug 2013 08:25:13 GMT https://community.plus.net/t5/Plusnet-Feedback/Over-THREE-months-and-no-Internet/m-p/1013604#M42633 adamwalker 2013-08-22T08:25:13Z