https://community.plus.net/t5/Plusnet-Feedback/Service/m-p/1004199#M41946 Sorry to be different than the past few customers. the couple of times I have needed assistance with my broadband I have found the staff pleasent helpful and explaining things in plain english. So after the latest problem I would like to say thank you.<BR />from one happy paintman ; Thu, 20 Jun 2013 16:32:46 GMT merlin0101 2013-06-20T16:32:46Z https://community.plus.net/t5/Plusnet-Feedback/Service/m-p/1004199#M41946 Sorry to be different than the past few customers. the couple of times I have needed assistance with my broadband I have found the staff pleasent helpful and explaining things in plain english. So after the latest problem I would like to say thank you.<BR />from one happy paintman ; Thu, 20 Jun 2013 16:32:46 GMT https://community.plus.net/t5/Plusnet-Feedback/Service/m-p/1004199#M41946 merlin0101 2013-06-20T16:32:46Z https://community.plus.net/t5/Plusnet-Feedback/Service/m-p/1004200#M41947 Hi merlin0101,<BR />Thanks very much - really glad things have been going so well and certainly hope they keep up that way, we'll do our best to make sure that stays the case.<BR />Also welcome to the forums <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Fri, 21 Jun 2013 09:10:10 GMT https://community.plus.net/t5/Plusnet-Feedback/Service/m-p/1004200#M41947 orbrey 2013-06-21T09:10:10Z