https://community.plus.net/t5/Plusnet-Feedback/Recent-support-call/m-p/999525#M41645 I recently reported a slow broadband speed. The response was excellent and within a few minutes the speed was restored. It was good to talk to a technician who knew what he was doing. Later I received a text message asking for feedback. I' ve spent&nbsp; ages trying to find out how to do this!!! This&nbsp; posting is the nearest I can get, but is thre not a formal customer satisfaction form. Sat, 15 Jun 2013 17:26:12 GMT Chrisjharvey 2013-06-15T17:26:12Z https://community.plus.net/t5/Plusnet-Feedback/Recent-support-call/m-p/999525#M41645 I recently reported a slow broadband speed. The response was excellent and within a few minutes the speed was restored. It was good to talk to a technician who knew what he was doing. Later I received a text message asking for feedback. I' ve spent&nbsp; ages trying to find out how to do this!!! This&nbsp; posting is the nearest I can get, but is thre not a formal customer satisfaction form. Sat, 15 Jun 2013 17:26:12 GMT https://community.plus.net/t5/Plusnet-Feedback/Recent-support-call/m-p/999525#M41645 Chrisjharvey 2013-06-15T17:26:12Z https://community.plus.net/t5/Plusnet-Feedback/Recent-support-call/m-p/999526#M41646 The text message should have been accompanied by an email message sent to your normal email address. The latter should contain a link to a survey site for you to complete an online questionnaire form.<BR />If you can't find the email there should be a copy in a closed ticket. You can view tickets by going to <A href="https://www.plus.net/wizard/?p=search">https://www.plus.net/wizard/?p=search</A>. Click the <I>Go</I> button to see those closed in the last 7 days (select a longer period to go back further). Sat, 15 Jun 2013 18:36:45 GMT https://community.plus.net/t5/Plusnet-Feedback/Recent-support-call/m-p/999526#M41646 spraxyt 2013-06-15T18:36:45Z