https://community.plus.net/t5/Plusnet-Feedback/Customer-Services/m-p/993362#M41142 Hi hampshire09,<BR />Welcome to our community forums, Chris Pettitt has sent you a PM. Hopefully this will help.<BR />Chris Thu, 18 Apr 2013 16:27:42 GMT chrispurvey 2013-04-18T16:27:42Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Services/m-p/993360#M41140 I have just joined Plus Net, after a recommendation, Oh how I wish I had not. I was given misleading information, about my e-mail addresses i could use, so I have spent the whole afternoon trying to rectify the position. After 3 phone calls when i was transferred to another department i spent at least 10-15 minits swinging on the end of a phone awaiting someone to talk to. After the 3rd call I was finaly answered after 20 minites, only to be told that Plus net was not interested in my problem, and that their was nothing they could, or would do to help resolving it.<BR />Plus net is one of the very worst firms that i have ever delt with, and I would never recommend anyone to use them. Thu, 18 Apr 2013 16:19:55 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Services/m-p/993360#M41140 hampshire09 2013-04-18T16:19:55Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Services/m-p/993361#M41141 Perhaps if you explain the problem we may be able help Thu, 18 Apr 2013 16:21:53 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Services/m-p/993361#M41141 Oldjim 2013-04-18T16:21:53Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Services/m-p/993362#M41142 Hi hampshire09,<BR />Welcome to our community forums, Chris Pettitt has sent you a PM. Hopefully this will help.<BR />Chris Thu, 18 Apr 2013 16:27:42 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Services/m-p/993362#M41142 chrispurvey 2013-04-18T16:27:42Z