topic Re: Am i doing the right thing ?? in Plusnet Feedback

Am i doing the right thing ??

Fantasticfourum — Fri, 24 May 2013 19:48:34 GMT

After 8 years of PN I am thinking of moving to BT I must point out I have always had a good service from PN and never a problem but I can get unlimited Broadband, Sports Channels Etc ETc I am sure everyone has seen these offers and its £4 a month cheaper than I am paying at the moment I am just un easy about the service I will get from BT and when you talk to BT staff it makes me uneasy I have spoken to several BT people about broadband and not one of them admitted that BT owns PN in fact it was either don't know or definitely not. So my question is has anyone had any dealings with BT before joining PN and am I stupid for even contemplating it. Thanks

Re: Am i doing the right thing ??

rongtw — Fri, 24 May 2013 21:15:57 GMT

don't do it unless you speak Punjabi

Re: Am i doing the right thing ??

Fantasticfourum — Sat, 25 May 2013 09:53:42 GMT

I do speak Punjabi Chicken Korma Chiken Tikka Marsala mostly sentences with Chicken in them.

Re: Am i doing the right thing ??

tijara33 — Sat, 25 May 2013 10:16:51 GMT

Quote
I do speak Punjabi Chicken Korma Chiken Tikka Marsala

Are you a man or a mouse? Can't you manage a beef vindaloo??
As for your query, I'd avoid BT like the plague. I haven't personally used them but my "Which" magazine is very scathing in its comments.

Re: Am i doing the right thing ??

Devonian — Sat, 25 May 2013 10:33:53 GMT

I was a BT customer... and I rate them WORSE than talktalk.. and that is saying something.
On paper, the products are great, but they can't deliver them,
The call centres are in India, they never listen to the customer, they stick to scripts, the service is awful.. the billing was wrong every month.

Re: Am i doing the right thing ??

Anotherone — Sat, 25 May 2013 11:47:30 GMT

There is some TV service on the cards from Plusnet - nothing definite yet, timescales or what it will be etc.