topic Re: Little error on Plusnet website in Plusnet Feedback

Little error on Plusnet website

w23 — Sun, 19 May 2013 21:03:13 GMT

https://portal.plus.net/support/broadband/speed_guide/broadband_terminology.shtml#Sync

Quote
1. Broadband Products
Our broadband is supplied over the BT Wholesale network. The products on offer are split into two categories:
20th Century Network (20CN)
Available in most UK exchanges. 'IPStream Connect' (IPSC) technology is used to provide speeds up to a theoretical maximum of 8Mb via ADSL1
21st Century Network (21CN)
Available in a growing number of UK exchanges, 'Wholesale Broadband Connect' (WBC) technology is used to provide:
Speeds up to a theoretical maximum of 8Mb via ADSL1
Speeds up to a theoretical maximum of 24Mb via ADSL2+
Speeds up to a theoretical maximum of 40Mb via Fibre to the Cabinet (FTTC)

Wasn't sure of the best place to post this so if a Mod wants to move it please feel free.

Re: Little error on Plusnet website

RPMozley — Sun, 19 May 2013 21:20:57 GMT

Theoretical maximum for fibre? Shouldn't that be labelled as theoretical maximum 'available' to the customer? Yes should be 80 of course but the max for a single fibre line to one end user would be (I think) around 200!

Re: Little error on Plusnet website

orbrey — Mon, 20 May 2013 09:17:32 GMT

Thanks for the heads up, raised a task to our web team to get that altered I believe it needs to be up to 80Mb as anything faster is still in its trial phase.

Re: Little error on Plusnet website

Anotherone — Mon, 20 May 2013 09:28:22 GMT

Well I'm glad there is some truth about what the products are theoretically capable of on the website. IMHO better than all this OFCOM BS about what 10% or whatever of customers do or don't get which has only confused a significant number of people.
The real solution to the "Upto ? speed" issue was to insist that ISPs/Advertisers stated under that headline speed - "Dependant on your Line length and Quality" - simples - but can OFCOM do anything sensible? - NO, not in consumers interests, anyway

Re: Little error on Plusnet website

jelv — Wed, 22 May 2013 10:22:18 GMT

[me=jelv]pushes Like button on preceding post[/me]