https://community.plus.net/t5/Plusnet-Feedback/Thanks-Community/m-p/971615#M39465 Thanks for the feedback and I'm glad to hear that you're happy with things.<BR /> Mon, 11 Mar 2013 09:21:56 GMT adamwalker 2013-03-11T09:21:56Z https://community.plus.net/t5/Plusnet-Feedback/Thanks-Community/m-p/971614#M39464 Having recently switched from a different ISP, I&nbsp; had wondered if it was a good choice or not, The first day wasnt good but there was a known issue on the larger network which was fixed within 24 hours, In contrast to my previous experiences with ISPs. This rapid repair cycle along with the honnest system status page really helps so thanks! Raising a fault was done after two phone calls which was great compared to previous ISPs (8-12 phone calls.) As for the waiting times i did spend 20-30 mins to get thought to someone however being able to see the stats online allowed me to allocate some additional time towards getting stuff done.<BR />So far so good, Thanks Plusnet!<BR /><B>I would also like to thank Jaggers and Bright for there help too!</B><BR /> Fri, 08 Mar 2013 17:38:16 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks-Community/m-p/971614#M39464 WendyDavies 2013-03-08T17:38:16Z https://community.plus.net/t5/Plusnet-Feedback/Thanks-Community/m-p/971615#M39465 Thanks for the feedback and I'm glad to hear that you're happy with things.<BR /> Mon, 11 Mar 2013 09:21:56 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks-Community/m-p/971615#M39465 adamwalker 2013-03-11T09:21:56Z