https://community.plus.net/t5/Plusnet-Feedback/Friendly-and-courteous-knowledgeable-and-helpful-Thanks/m-p/969007#M39205 Great, that's really good to hear. Thanks for letting us know. <BR /> Mon, 04 Mar 2013 09:26:10 GMT adamwalker 2013-03-04T09:26:10Z https://community.plus.net/t5/Plusnet-Feedback/Friendly-and-courteous-knowledgeable-and-helpful-Thanks/m-p/969006#M39204 I rang the support line twice this morning with a problem that's probably nothing to do with PlusNet<I> (bouncing emails using MSOutlook and returning a 552 error - not an unknown problem according to my research). </I> I haven't got a definitive solution yet but that isn't important as I've used the phone instead&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />I'm never slow to complain if I've got a gripe so I feel that its just as important to express my appreciation when its appropriate so this is just a public thank you for the attitude and helpfulness of both your agents.<BR /><B><U><SPAN style="font-size:10pt"><SPAN style="color:purple;">Thank You</SPAN></SPAN>.</U></B> Fri, 01 Mar 2013 14:05:34 GMT https://community.plus.net/t5/Plusnet-Feedback/Friendly-and-courteous-knowledgeable-and-helpful-Thanks/m-p/969006#M39204 longedge 2013-03-01T14:05:34Z https://community.plus.net/t5/Plusnet-Feedback/Friendly-and-courteous-knowledgeable-and-helpful-Thanks/m-p/969007#M39205 Great, that's really good to hear. Thanks for letting us know. <BR /> Mon, 04 Mar 2013 09:26:10 GMT https://community.plus.net/t5/Plusnet-Feedback/Friendly-and-courteous-knowledgeable-and-helpful-Thanks/m-p/969007#M39205 adamwalker 2013-03-04T09:26:10Z