https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/957961#M37520 welcome to the forums I8chocolate <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />glad you've had some good service. Wed, 06 Feb 2013 21:13:26 GMT dvorak 2013-02-06T21:13:26Z https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/957960#M37519 Please pass on my thanks to one of your team, Jonathan, who managed to restore my broadband speed tonight. It was good to have a two-way conversation with somebody who obviously knew what they were talking about and was not merely reading off a script. Five stars for service! Wed, 06 Feb 2013 21:11:17 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/957960#M37519 I8chocolate 2013-02-06T21:11:17Z https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/957961#M37520 welcome to the forums I8chocolate <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />glad you've had some good service. Wed, 06 Feb 2013 21:13:26 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks/m-p/957961#M37520 dvorak 2013-02-06T21:13:26Z