https://community.plus.net/t5/Plusnet-Feedback/Thank-you-plusnet/m-p/957877#M37518 Thank you for the feedback, it's really nice to know that we have been able to help you. <BR />If there is anything further we can do to help, please let us know <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Wed, 06 Feb 2013 20:09:17 GMT Pettitto 2013-02-06T20:09:17Z https://community.plus.net/t5/Plusnet-Feedback/Thank-you-plusnet/m-p/957876#M37517 Had a few speed problems which haven't yet been resolved BUT, the customer service has been great and responsive.<BR />I've spoken to a few staff on the phone, it's a pleasure speaking to someone in a UK call centre that understands your problem and doesn't just want you to turn your router on and off. &nbsp;This is such a difference to using BT's call centres.<BR />Well done Plusnet staff. Wed, 06 Feb 2013 19:50:16 GMT https://community.plus.net/t5/Plusnet-Feedback/Thank-you-plusnet/m-p/957876#M37517 grahamjphillips 2013-02-06T19:50:16Z https://community.plus.net/t5/Plusnet-Feedback/Thank-you-plusnet/m-p/957877#M37518 Thank you for the feedback, it's really nice to know that we have been able to help you. <BR />If there is anything further we can do to help, please let us know <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Wed, 06 Feb 2013 20:09:17 GMT https://community.plus.net/t5/Plusnet-Feedback/Thank-you-plusnet/m-p/957877#M37518 Pettitto 2013-02-06T20:09:17Z