topic Re: Plus.net front page in Plusnet Feedback

Plus.net front page

colintivy — Wed, 19 Dec 2012 17:24:35 GMT

Hi folks,
Saw the new glossy front page this afternoon. Very clean and tidy in my opinion. the back office boys must have been busy recently, so a big thank you to them all.

Re: Plus.net front page

Kelly — Wed, 19 Dec 2012 18:05:52 GMT

Yeah, I really like it! They've spent a lot of time to try and get it working well with mobile devices and the sort. I'll pass on any feedback

Re: Plus.net front page

Strat — Wed, 19 Dec 2012 21:48:55 GMT

Yep, works well on my Samsung 10.1 tablet in landscape or portrait.

Re: Plus.net front page

snozboz — Thu, 20 Dec 2012 12:53:54 GMT

I agree - it looks nice.
However I've noticed that my browser shows the page with no styles whatsoever for a fraction of a second before the proper fully CSS'd page is shown. I'm running Firefox 17.0.1 on Mac OS X 10.8.2. It may not be a major problem - I guess it's partly coz the CSS is very big and the browser has a lot of work to do, and maybe partly because there's some code detecting what sort of browser and platform it is and selecting a different CSS appropriately.

Re: Plus.net front page

Anonymous — Thu, 20 Dec 2012 14:57:12 GMT

I also use Mountain Lion 10.8.2
My preferred browser is Camino.
I also keep some other browsers updated, for various purposes.
All 5 give a quick blip when opening the PlusNet front page, less obvious when reloading (cached)

I've just done some screen recordings using QT 10.2, and get varying loading times depending on browser.
Between 5/25ths and 19/25ths of a second. (Counted frames)
From Google page to Plusnet front page.

My download speed is 19mb/s

Re: Plus.net front page

JonJon — Thu, 20 Dec 2012 15:01:41 GMT

Using Chrome on an iPhone 5, is it normal that you get the nice mobile site until you try to go into the member centre? Then it goes back to the normal site for you to log in (and then stays in the non-mobile site).
Jonny.

Re: Plus.net front page

James — Thu, 20 Dec 2012 17:02:01 GMT

Yep, we haven't done the member centre yet, but there is a project to get this done. Timescales currently TBC.

Re: Plus.net front page

colintivy — Thu, 20 Dec 2012 17:06:49 GMT

I have switched on My Dell OptPlex GX110 Firefox 17 to look at the new pages. all off which display nicely on my HP Pavillion dv6 also with FF17. The Dell has a different entry page with the picture of the Broad Yorkshire chap offering Broadband etc., all vey much like before. Also if I input 192.168.2.1 for my Belkin status page I get a "cannot find that page" error message. All of which is very strange. I am typing this on the Dell right now so the system is not completely broken. Any idears out there?

Re: Plus.net front page

James — Thu, 20 Dec 2012 17:11:17 GMT

Colin - That's nothing to do with either our web site or your broadband display. (the 192.168.1.1 bit).

Re: Plus.net front page

colintivy — Thu, 20 Dec 2012 19:47:13 GMT

Oh dear!
I forgot to list the OS's used.... Dell = XP Pro and HP = Win7 as revealed in my profile brlow.
I guess that gets us no nearer to a cure. Both systems worked similarly to each other up to the change of the website!!

Re: Plus.net front page

Estragon — Thu, 20 Dec 2012 22:29:47 GMT

192.168.2.1?
Not 192.168.1.1?
Whichever it is, it's the IP address of the GUI of your Belkin router. It doesn't even try to get out to the internet so can't be anything to do with anything Plusnet have done.

Re: Plus.net front page

colintivy — Fri, 21 Dec 2012 16:06:15 GMT

I go along with that except the router functions quite normally with Win 7 etc., (yes I know that the Belkin address is 192.168.2.1, the other one is for the old BT 210 Voyager that I had from PN all those years ago !!), and the change occurred on the day that the new web page was introduced. I am checking the update situation with FF and some other things on the Dell that might have caused the problem. Note that I created the Post #7 using the Dell which shows that parts do in fact work. Delving continues.
Must not ruffle PN feathers too much!!

Re: Plus.net front page

Kelly — Fri, 21 Dec 2012 16:35:09 GMT

Let's keep this about the front page? I'd like more feedback

Re: Plus.net front page

gswindale — Mon, 31 Dec 2012 15:31:54 GMT

Quick question:
Historically I have visited http://portal.plus.net which took me straight to the Member Centre login.
Now I have to visit either http://portal.plus.net and click on "Member Centre" or enter http://portal.plus.net/index_nlp.html
why the change? It seems that http://portal.plus.net is currently redirecting itself to the main website which seems a little pointless to me as the offers on offer aren't available to me as an existing member?
Or am I missing something?

Re: Plus.net front page

spraxyt — Mon, 31 Dec 2012 19:18:15 GMT

Perhaps it's an attempt to let people know that things have changed and unlimited products are available. Many users seem not to notice when new products are announced - then complain about not being told.

Re: Plus.net front page

Kelly — Wed, 02 Jan 2013 17:06:15 GMT

That;s a nice side effect of the bug
We've raised a problem for that. It's supposed to go to the portal, not the front page.

Re: Plus.net front page

Gareth6 — Wed, 02 Jan 2013 17:47:51 GMT

It looks nice and clean, however the css is far too big. 220kb which has to be downloaded and parsed is incredulous (the biggest I've seen before is 85k, and that was a mess!). It is a shame the Modernizr doesn't support deffered loading or being placed out of the header (it's grown into a bit of a beast lately). Oh and there's a fair bit of inline javascript that doesn't need to be there.
You're Welcome.

Re: Plus.net front page

colintivy — Thu, 11 Apr 2013 16:16:44 GMT

I am giving this a bit of a bump. Since posting this I have been enjoying the new Front Page on my laptop.for months but my XP machine seldom sees it, It usually sticks to the original version with the banner colourful display with the happy chap asking me to try Broadband etc., The relevance of this is that the Win 7 laptop, after a catastrophic total crash (now restored), has joined the XP machine in displaying the same Front Page. My browser Firefox solemnly loads www.plus.net in the bar each time and even if I manually choose the URL from another post it also does not give me the correct display. It has been suggested that there must be a corruption somewhere in my software but I do not see why the change of the satisfactory performance of the Win 7 machine could happen. I do not believe that this "new" page never existed or has it been withdrawn from service coincidentally with the crash of Win 7?

Re: Plus.net front page

RPMozley — Thu, 11 Apr 2013 17:59:10 GMT

How about a screen grab just clarify to everyone what you are seeing? It's not all that easy to describe well with just words.

Re: Plus.net front page

ReedRichards — Thu, 11 Apr 2013 19:29:24 GMT

I have looked at the Plusnet front page at www.plus.net on several devices and it always looks the same. There is always the "Happy Chap" in one of three banner displays at the top of the page. On some devices these three images scroll around 'automatically', changing every five seconds or so. On my tablet I refused permission for the page to run some add-on and this seemed to remove the automatic image rotation, although it could still be done manually.
Colintivy, my conjecture is that what you thought was the new Front Page design was actually some anomalous rendition of that page caused by a fault on your Windows 7 machine or a fault on Firefox or possibly a Firefox add-on. So you now see on all your machines what the rest of us have always been seeing. So, in effect, the new page never existed for anyone other than yourself on one computer.