topic Re: Fantastic Service in Plusnet Feedback

Fantastic Service

pengbo — Tue, 29 Jan 2013 19:46:27 GMT

Just like to congratulate Plusnet on converting me over to Unlimited fibre and telephone package without any trouble really. Phone finally converted today and I can't say I have noticed the changeover
My broadband speeds are unbelievable and I am well and truly happy with everything here.
Now if only your business offerings were as good

Re: Fantastic Service

Townman — Wed, 30 Jan 2013 11:41:44 GMT

Pengbo,
For what it is worth, I have found Business Support here to be excellent. I have a (now) long on-going issue with BB stability on a not too good BT supplied length of wet string. BTOR been here eight times now and PN have been well on their case since early Dec... including getting them out Saturday / Sunday when the phone line failed completely. PN's commitment to resolving this issue would do credit to any major IT organisation - I should know, as I used to work for such an organisation.

Re: Fantastic Service

pengbo — Wed, 30 Jan 2013 13:54:43 GMT

I don't doubt it townman. However if you want one business connection the offerings are pretty good. If you want more than one on the same bill you have to do this partnering thing and the offerings are considerably different.
The service here has already impressed me enough to seriously consider it for the 10 connections I control where I work but... If it wasn't against the T&C's we would actually be better off with 10 separate consumer grade lines I think.