https://community.plus.net/t5/Plusnet-Feedback/Mis-Sold-Connection/m-p/939373#M35933 Hi All,<BR />Signed up for Plus.net Home Phone and Fibre BB on the 4th of January this year. I was told by the eager sales rep that my home phone would be active in 5 days, and my BB active in 4 days after!!<BR />Received an e-mail recently stating my connection date would be 6th of February!!<BR />Obviously, the rep lied to me to close the sale! Of course I bought it! Makes me mad companies are still pulling quick ones to close sales!!<BR />It would have been nice not to be tricked!<BR />You have not DONE ME PROUD plusnet! shame on you&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@6BD5E1FD9194A889D807C8E641344CF1/images/emoticons/sad.gif" alt="Sad" title="Sad" /><BR />Agatos<BR /> Mon, 14 Jan 2013 19:17:51 GMT agatos 2013-01-14T19:17:51Z https://community.plus.net/t5/Plusnet-Feedback/Mis-Sold-Connection/m-p/939373#M35933 Hi All,<BR />Signed up for Plus.net Home Phone and Fibre BB on the 4th of January this year. I was told by the eager sales rep that my home phone would be active in 5 days, and my BB active in 4 days after!!<BR />Received an e-mail recently stating my connection date would be 6th of February!!<BR />Obviously, the rep lied to me to close the sale! Of course I bought it! Makes me mad companies are still pulling quick ones to close sales!!<BR />It would have been nice not to be tricked!<BR />You have not DONE ME PROUD plusnet! shame on you&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@6BD5E1FD9194A889D807C8E641344CF1/images/emoticons/sad.gif" alt="Sad" title="Sad" /><BR />Agatos<BR /> Mon, 14 Jan 2013 19:17:51 GMT https://community.plus.net/t5/Plusnet-Feedback/Mis-Sold-Connection/m-p/939373#M35933 agatos 2013-01-14T19:17:51Z https://community.plus.net/t5/Plusnet-Feedback/Mis-Sold-Connection/m-p/939374#M35934 Hi there, <BR />I'm genuinely really sorry to hear that. An install like that would never be done with 4 days notice to be realistic, lead times are usually a few weeks.<BR />If at all possible we will be trying to find a recording of the sales call as closing sales in this kind of manner is the last thing we want. <BR /> Tue, 15 Jan 2013 09:07:33 GMT https://community.plus.net/t5/Plusnet-Feedback/Mis-Sold-Connection/m-p/939374#M35934 adamwalker 2013-01-15T09:07:33Z