topic Re: Time travel again in Plusnet Feedback

Time travel again

Oldjim — Mon, 17 Sep 2012 10:53:45 GMT

I just received an email via the RSS feed - picture below - unfortunately the time is presently 11.51

Re: Time travel again

orbrey — Tue, 18 Sep 2012 12:23:57 GMT

Hmm... do the headers show where that time was set?

Re: Time travel again

Oldjim — Tue, 18 Sep 2012 12:29:45 GMT

This is all I can get from the message header

Re: Time travel again

Oldjim — Tue, 18 Sep 2012 13:33:38 GMT

just received two more - latest example below

Re: Time travel again

Chris — Wed, 19 Sep 2012 08:49:21 GMT

Looking directly on the status archive the timestamp is correct, so it's where the email is sent that's probably causing it. http://usertools.plus.net/status/archive/1347973931.htm

Re: Time travel again

Chris — Wed, 19 Sep 2012 08:53:56 GMT

Wait, it's the RSS feed not email. Looking at that now.

Re: Time travel again

jelv — Wed, 19 Sep 2012 09:01:55 GMT

Looks consistent - yesterday's were an hour ahead on RSS.
Edit: Here's the source

<item>
<title><![CDATA[Fax-2-Email Problems (72734) - RESOLVED]]></title>
<link>http://usertools.plus.net/status/archive/1347973931.htm</link>
<description><![CDATA[This is an update to this afternoon's post about the problem affecting our Fax-2-Email service -<br />
http://www.plus.net/support/email/fax-2-email.shtml<br />
<br />
Our suppliers have informed us that the problem is now resolved and our testing has confirmed this to be the case.<br />
<br />
Apologies for the inconvenience.<br />
<br />
Kind regards,<br />
<br />
Bob Pullen<br />
Customer Support]]></description>
<pubDate>Tue, 18 Sep 2012 14:12:11 GMT</pubDate>
<guid>http://usertools.plus.net/status/archive/1347973931.htm</guid>
<dc:subject>Email</dc:subject>
<dc:identifier>pn-1347973931</dc:identifier>
</item>

It was actually published at 14:12 BST

Re: Time travel again

Chris — Fri, 21 Sep 2012 13:25:42 GMT

Hopefully now sorted.

Re: Time travel again

jelv — Fri, 21 Sep 2012 13:27:44 GMT

The last posting looked good to me.

Re: Time travel again

csogilvie — Fri, 21 Sep 2012 23:14:53 GMT

Was that a recent problem or something that had been occuring for a while?
The problem I have currently, is that you say the fix that's been put in place has fixed it for you, but it's now broken it for other consumers of the feed that were working fine before hand...

Re: Time travel again

jelv — Sat, 22 Sep 2012 08:20:05 GMT

I don't know how it was working for you before because when you look in the feed for the source it was blatantly wrong - the item time stamp said GMT when the figures gave the time in BST.