topic Re: Will plusnet consider offering BT Vision? in Plusnet Feedback

Will plusnet consider offering BT Vision?

gbear45 — Sat, 15 Sep 2012 09:19:49 GMT

Just a thought , as its clear BT group are in the process of expanding BT vision, with the purchase of sports rights and the new you view boxes, will the BT group offer Plus Net customers the chance to sign up to the BT vision service.
Clearly they will need to maximise the return on investment and its would be seem odd not to offer the service to part of BT groups customer base.

Re: Will plusnet consider offering BT Vision?

amcclean — Sat, 15 Sep 2012 18:20:44 GMT

It was mentioned at the time of acquisition but nothing else since.
podman

Re: Will plusnet consider offering BT Vision?

warbleeder — Sun, 16 Sep 2012 13:35:01 GMT

i asked afew months ago as i would snap it up.... rather have plusnet than sky or virgin.... but i was told it was a no go back then

Re: Will plusnet consider offering BT Vision?

warbleeder — Sat, 22 Sep 2012 20:26:34 GMT

now Talk Talk offer a TV package...seems plus net is failing behind majorly.... still wish someone could tell me why PN cant offer BT vision when you are BT?

Re: Will plusnet consider offering BT Vision?

Kelly — Sat, 22 Sep 2012 20:48:11 GMT

All the Vision content is on the WMBC Dedicated network, where as we provide our services on the WMBC Shared network which means we don't have direct connectivity to the content. We've been looking at options for years though. Nothing on the radar right now, but keep telling us what you want.
What sort of thing are you after? Exactly like Vision?

Re: Will plusnet consider offering BT Vision?

warbleeder — Sun, 23 Sep 2012 19:01:20 GMT

in all fairness I don't mind how you do it at moment I have PN broadband and phone BUT I have sky crappy TV ....
sky customer service sucks **** and I want to get rid of it....
but I don't want free view /free sat as they lack channels
id rather throw my money at plus net and get good customer service
last time I called sky to order a new box as my old one stopped working I had to spell out my name and address
don't have this problem with PN yes have had one or 2 but complaints have been listened to and sorted
id just rather have all my services in one package with a company I can trust and rely on

Re: Will plusnet consider offering BT Vision?

warbleeder — Sun, 23 Sep 2012 19:02:35 GMT

P.S plus net thank you a ton.... love 37.5 mb/sec downloading keep it coming

Re: Will plusnet consider offering BT Vision?

rongtw — Sun, 23 Sep 2012 21:14:17 GMT

Personally I only have freeview and hope that PN continues to provide excellent Phone/ broadband & dont get sidetracked by trying to give a TV service to degrade the service as is now

Re: Will plusnet consider offering BT Vision?

Dev — Mon, 24 Sep 2012 00:35:47 GMT

BT is now offering a free Youview box with its infinity package. I suggest PN call up their daddy BT to see what's going on.

Re: Will plusnet consider offering BT Vision?

warbleeder — Mon, 24 Sep 2012 08:07:15 GMT

thing is Rongtw I can still see PN keeping their rep for broadband and phone... main thing that would let them down is if they had a overseas call centre ..... but after how it went down when BT took over I cant see that happening

Re: Will plusnet consider offering BT Vision?

adamwalker — Mon, 24 Sep 2012 17:40:47 GMT

Quote
I can still see PN keeping their rep for broadband and phone

Of course but as Kelly said we are looking at options so we'd be keen to know what you guys would look for in such a service.
Adam.

Re: Will plusnet consider offering BT Vision?

St3 — Tue, 25 Sep 2012 22:51:21 GMT

theres nothing worth watcing on tv these days anyways!

Re: Will plusnet consider offering BT Vision?

PembsPanther — Wed, 26 Sep 2012 09:12:20 GMT

For me personally if you were going to add a TV package I would welcome a collaboration with the Sky Go service rather than the less than impressive Vision. Sky Go is very good and getting better by the month but the fatal flaw in any TV plan, PN need to overcome it's usage caps, would be a complete waste of everyone's time and money to offer any kind of service on a limited plan...............

Re: Will plusnet consider offering BT Vision?

warbleeder — Fri, 28 Sep 2012 08:54:37 GMT

cartoon channels for the kids...would be a bonus or we would have grumpy kids all weekend
sky living-skyone ect has a few things i watch (but you cant get on free view)
if this is what you mean

Re: Will plusnet consider offering BT Vision?

gbear45 — Sat, 29 Sep 2012 15:36:14 GMT

I was thinking a service similar to BT's You View vision service .

Re: Will plusnet consider offering BT Vision?

Devonian — Sat, 29 Sep 2012 20:51:32 GMT

I had BTVision before I came to PN last year, and I can tell you it isn't worth the money or hastle.
After a couple of weeks you realise you have watched everything you like, and find out BT don't update the library.
Picture quality was awful, wasn't in HD, constant buffering, the film library was full of B list films nobody apart from TRUEMOVIES have heard of.... awful.
If you want something like BTVision, get Netflix.

Re: Will plusnet consider offering BT Vision?

Kelly — Sun, 30 Sep 2012 08:37:34 GMT

Devonian: What speed was your line with BT?

Re: Will plusnet consider offering BT Vision?

Devonian — Wed, 03 Oct 2012 10:43:48 GMT

Around the 10 - 12meg area.
It seemed there were continuous fauts on the line, high pings, very jittery, high packet loss.
All of which vanished the day I was connected to PlusNet.. so think of that what you will!!!
It's a shame because there is so much potential.

Re: Will plusnet consider offering BT Vision?

warbleeder — Wed, 03 Oct 2012 14:37:59 GMT

problem is tho if pn do offer unlimited package chances are it would be like any other unlimited package.....
AKA been throttled to start with... not getting your line speed when others are on... more throttling...
personally if they did bring some sort of TV box out id rather just have a bigger usage than unlimited and been throttled
imk on 250GB atmo... i do stream and download alot... last month i had to think of some things to download just to get my usage used
but yea my personal point is i would rather give plusnet my money than anyone els

Re: Will plusnet consider offering BT Vision?

Capvermell — Sat, 09 Feb 2013 15:14:36 GMT

I just helped sign one of my relatives up to Plusnet Unlimited Fibre as their exchange went live for FTTC in mid November 2012 and this means a huge upgrade in connection speed from a measly 2.5Mbps on Be Unlimited LLU (exchange distance around 2.5 miles plus as the copper wire runs) to a forecast at least 37.2Mbps from the new FTTC cabinet some 400 yards down the road from their house.
It was a close run thing between Essentials and Unlimited but the main reason for going for Unlimited is firstly it is only £4 per month more but includes a subscription to Plusnet's equivalent of Norton AntiVirus worth £2 per month and that Essential is Infinity 1 and capped at 38Mbps whereas Unlimited is Infinity 2 and up to 76Mbps. As FTTC is brand new on the exchange the current BT theoretical speed forecasts are not informed by real world experience (which I believe only begins to happen once properties are connected on an exchange using that technology or certainly that seemed to happen over time with ADSLMax and ADSL2+ in terms of speed forecasts from both BT and Be Unlimited at my relative's address as they became very accurate over time) it is quite likely that the actual connection speed could be signifcanly more than 37.2Mbps like 50Mbps or 55Mbps. But without going for an Infinity 2 product you won't be able to use this as I understand it. I'm not quite clear if you pick an Infinity 1 product if the router still syncs at its maximum possible speed up to 76Mbps and downloads are then artificially capped at 38Mbps or if the speed at which the router syncs with the cabinet is artificially restricted to the lower speed. I'm inclined to believe its the latter that is true?
However having now done all this I'm kind of beginning to suffer a regret that for only about £6 per month more BT would have provided the same product with a free YouView box and/or I think TalkTalk's service with the inclusive YouView box also comes out at roughly around the same price as BT.
So my main query is for how much longer can Plusnet afford not to offer YouView and/or is it specifically a condition of the deal between YouView and BT that Plusnet is not allowed to offer it?
I specifically went for Plusnet not only because it was a slightly better deal money wise with the Phone package included due to the lower price of £20 per month plus free connection and half price for 6 months but also because of Plusnet's excellent customer service scores. Also I know my relative would never forgive me if they lost broadband servcie for a week or more and they had to deal with BT tech support in India to try and sort it out.
But at the end of the day not getting a YouView box with Plusnet is now beginning to weigh on me as my relative has just got a new 3D high spec Pansonic television but does not yet have a PVR and I think YouView could have been just what they needed, especially as Pansonic now seems like they will never bother developing web tv apps for ITV Player, 4OD and Demand 5 for their 2012 VIERA tv range - not even their top GT and VT models.
May be its done me a favour as I am now seem to be considering the Freesat route instead and there is a larger broadcast channel choice on that platform. On the other hand it looks like YouView PVRs are far more likely to work reliably and be properly supported going forward due to the huge number of partners in the YouView project.
I suppose that at the current time Plusnet has nothing more to say about YouView and that even if and when it does add it by then it will be too late for my relative who will already be in an 18 month contrac with Plusnet for ordinary Unlimited fibre broadband? Or may be they will be allowed to upgrade if they extend the end date of their contract by another 18 months..........