topic Re: You just mucked up my message rules in Plusnet Feedback

You just mucked up my message rules

Oldjim — Sat, 27 Oct 2012 09:52:22 GMT

Just raised a ticket and received this confirmation
"Plusnet - Thank you for your Question!" from www-data [www-data@peh-portal01.servers.plus.net]; on behalf of; support@plus.net which completely messed up my rule which moved emails from support@plus.net to a separate folder

Re: You just mucked up my message rules

jelv — Sat, 27 Oct 2012 10:00:22 GMT

There should have been a service status posting to warn people of the change as it is customer affecting!

Re: You just mucked up my message rules

Anotherone — Sat, 27 Oct 2012 10:24:23 GMT

So what load of b.....ks is this then? Perhaps someone from PN who knows can explain

Re: You just mucked up my message rules

dvorak — Sat, 27 Oct 2012 10:36:13 GMT

Looks like someone hasn't configured Google Apps properly

Re: You just mucked up my message rules

adamwalker — Wed, 31 Oct 2012 13:56:41 GMT

Sorry for the late reply on this one but better late than never.
I've never seen that happen before so I'll see what I can find out, I suspect this happened after the relevant servers were relocated recently, have you seen that happen since Jim? I'm just wondering if any subsequent config changes might have cured that?
Adam