Brilliant service

AshleyHinton — Fri, 24 Aug 2012 15:17:21 GMT

I've got to say that every single interaction with PlusNet since joining you has been nothing short of exceptional.
From ADSL to ADSL2, from ADSL2 to Fibre and then a house move taking the fibre with me everything has just been simple & easy - with helpful staff & technicians who really do know what they are talking about.
Even when BT screwed up my home phone move, PlusNet were able to keep the fibre move properly on hold while maintaing my access to email. The PN staff were attentive, helpful and accommodating all the way.
Not every ISP supports SMTP authentication to send email from outside of their network, for example, or even IMAP. Having those things makes life with smart phones very much easier. Both my wife & I have our email on an iPad & our iPhones - all in sync & able to send email from our PN accounts anywhere we can get a phone signal or wifi.
Its not always a case of the greatest download limit for the least cost possible - quality broadband means a whole lot more than that. Oh and of course UK call centres
Cheers,
Ashley

Re: Brilliant service

adamwalker — Fri, 24 Aug 2012 16:25:24 GMT

Always good to see a post from a happy customer just before the weekend.
Thanks very much for taking the time to post about it.
Adam

Re: Brilliant service

Kelly — Fri, 24 Aug 2012 16:27:07 GMT

This post has made my day.
So I forwarded a copy of it to a bunch of people around the business to give them a smile on a Friday afternoon

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Brilliant service

Re: Brilliant service

Re: Brilliant service