https://community.plus.net/t5/Plusnet-Feedback/Thanks-Plusnet/m-p/915899#M33987 I read the forums fairly regularly and am surprised by the tone of some of the postings. <BR />I have been with PN for years and have, like most people, had a few issues but PN have always managed to get things sorted.<BR />As of&nbsp; 10 minutes ago I have now installed a separate VOIP phone and voice router "ATA" and now have a second phone line "internet line" all included in the cost of my package.<BR />I personally have not found any of my 4 previous BB ISPs anywhere near as good and helpful as PN and none offer the extras like the VOIP line with minutes. PN you are a different company to the others because you work and you provide much more as well.<BR />Keep up the good work. Thu, 23 Aug 2012 19:12:51 GMT amcclean 2012-08-23T19:12:51Z https://community.plus.net/t5/Plusnet-Feedback/Thanks-Plusnet/m-p/915899#M33987 I read the forums fairly regularly and am surprised by the tone of some of the postings. <BR />I have been with PN for years and have, like most people, had a few issues but PN have always managed to get things sorted.<BR />As of&nbsp; 10 minutes ago I have now installed a separate VOIP phone and voice router "ATA" and now have a second phone line "internet line" all included in the cost of my package.<BR />I personally have not found any of my 4 previous BB ISPs anywhere near as good and helpful as PN and none offer the extras like the VOIP line with minutes. PN you are a different company to the others because you work and you provide much more as well.<BR />Keep up the good work. Thu, 23 Aug 2012 19:12:51 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks-Plusnet/m-p/915899#M33987 amcclean 2012-08-23T19:12:51Z https://community.plus.net/t5/Plusnet-Feedback/Thanks-Plusnet/m-p/915900#M33988 Thanks for the feedback and the kind words podman. Fri, 31 Aug 2012 09:10:53 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks-Plusnet/m-p/915900#M33988 adamwalker 2012-08-31T09:10:53Z