https://community.plus.net/t5/Plusnet-Feedback/Full-marks/m-p/915450#M33962 Thanks for the great feedback. Glad to hear that everything is working for you as it should be and that it was resolved to your satisfaction. <BR />If there's anything else then feel free to give me a shout and I'll be happy to help.<BR />Chris<BR /> Thu, 23 Aug 2012 08:01:10 GMT chrispurvey 2012-08-23T08:01:10Z https://community.plus.net/t5/Plusnet-Feedback/Full-marks/m-p/915449#M33961 Full marks to PN's staff for sorting out a problem with download speed - and especially for doing so in a way that never once brought me face-to-face with my almost total ignorance of how broadband works! Thu, 23 Aug 2012 07:42:52 GMT https://community.plus.net/t5/Plusnet-Feedback/Full-marks/m-p/915449#M33961 Petard 2012-08-23T07:42:52Z https://community.plus.net/t5/Plusnet-Feedback/Full-marks/m-p/915450#M33962 Thanks for the great feedback. Glad to hear that everything is working for you as it should be and that it was resolved to your satisfaction. <BR />If there's anything else then feel free to give me a shout and I'll be happy to help.<BR />Chris<BR /> Thu, 23 Aug 2012 08:01:10 GMT https://community.plus.net/t5/Plusnet-Feedback/Full-marks/m-p/915450#M33962 chrispurvey 2012-08-23T08:01:10Z