https://community.plus.net/t5/Plusnet-Feedback/Thanks-for-the-SNRM/m-p/605985#M3381 in my opinion PN are the best at getting BTw&nbsp; to over come there stuborn ways on some issues. <BR />i belevive they use mand's enforcer <IMG src="http://smiley.onegreatguy.net/bringit.gif" /> on some problems&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif" alt="Grin" title="Grin" /> Wed, 29 Apr 2009 09:54:24 GMT scootie 2009-04-29T09:54:24Z https://community.plus.net/t5/Plusnet-Feedback/Thanks-for-the-SNRM/m-p/605984#M3380 Many thanks to several members of Plusnet Support; tho it took a week, you've pushed my request to have my SNRM reduced for a second time in 6 weeks, and enabled my sync rate to rise, even to the extent where I may get a 25% rise in my I/P profile.<BR />I believe that you may have had to work hard to persuade BT to make the change, and I'm very grateful indeed for your efforts to help me make progress.<BR />Best Wishes,<BR />Jack Wed, 29 Apr 2009 08:15:45 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks-for-the-SNRM/m-p/605984#M3380 jack21 2009-04-29T08:15:45Z https://community.plus.net/t5/Plusnet-Feedback/Thanks-for-the-SNRM/m-p/605985#M3381 in my opinion PN are the best at getting BTw&nbsp; to over come there stuborn ways on some issues. <BR />i belevive they use mand's enforcer <IMG src="http://smiley.onegreatguy.net/bringit.gif" /> on some problems&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif" alt="Grin" title="Grin" /> Wed, 29 Apr 2009 09:54:24 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks-for-the-SNRM/m-p/605985#M3381 scootie 2009-04-29T09:54:24Z