topic Re: Upload Speed Costs £8? in Plusnet Feedback

Upload Speed Costs £8?

willhome — Tue, 28 Apr 2009 08:34:34 GMT

I was one of the many that took advantage of plus.nets upload speed increase offered for free for 3months to 832kbps.
After it finished i cancelled it, although i loved the extra upload speed justifying nearly adding 50% onto my broadband package for 400kbps was not possible.
Recently i've started needing upload more often and I now what to know what reason does plus.net have for charging such high price on 400kbps more upload.
Only real acceptible reason i can think of is with 800+kbps upload its considered a business account and some how bt charge more for that maybe?
But then i thought well plusnet pay for there pipes, surely they can use them how they want. If they want a user to have 1/2mb, 1mb 10mb 100mb upload/download its up to them.
I can understand a charge of maybe £3-4 for the extra upload but i find it hard to believe it costs the company £8 more a month per account to run it.
maybe they simply over charging on this as they don't charge for other stuff other companies do such as static ip addresses. I just think its a real shame... where was plus.net haven't gone down the LLU route of things so we still on 8mb where cable and heap of LLU companies provide 24mb speeds, Ive stuck with plus.net as I love the customer service/ reliabilty and rarely had a problem in all the years i have been here. it would have been nice to be given this speed upgrade at a acceptable speed.

Re: Upload Speed Costs £8?

James — Tue, 28 Apr 2009 08:36:31 GMT

I can't remember the exact amount, but I think we pay an extra £5.88+VAT to BT Wholesale per month to supply this service to you.
Bear in mind that this also gives your traffic an increased priority across the BT network (ie: not ours).

Re: Upload Speed Costs £8?

scootie — Tue, 28 Apr 2009 17:13:43 GMT

Quote
Bear in mind that this also gives your traffic an increased priority across the BT network (ie: not ours).

boy i am missing that vip treatment i got before adsl2. in my opinion it was worth every penny for the fixed extra upsync and prioity over the BTw network

Re: Upload Speed Costs £8?

dvorak — Tue, 28 Apr 2009 18:45:43 GMT

Yeah I don't think I'd be without it, well worth the extra cost.

Re: Upload Speed Costs £8?

Be3G — Tue, 28 Apr 2009 18:58:44 GMT

...which raises the question: will there in time be any similar kind of 'VIP' product for ADSL2+ users?

Re: Upload Speed Costs £8?

dvorak — Tue, 28 Apr 2009 19:06:12 GMT

I hope so, otherwise they might have a hard time convincing me to move.
Don't think my line would gain that much in downstream speeds to make it worthwhile.

Re: Upload Speed Costs £8?

scootie — Tue, 28 Apr 2009 19:30:12 GMT

well looking at the 21cn products on offer by BTw they dont have any thing simlar to max prem on offer.
thats why iam thinking hard about starting to try and get back on the normal adsl equimpment at my exchange. hopefuly in the future BTw dont force people to move on to the 21cn network equimpment but just connect the old network to the 21cn centrals
adewioo start feeding your bear on honney and not on my brute

Re: Upload Speed Costs £8?

James — Wed, 29 Apr 2009 08:41:57 GMT

Quote from: Be3G
...which raises the question: will there in time be any similar kind of 'VIP' product for ADSL2+ users?

Yep. There certainly is on the order system.

Re: Upload Speed Costs £8?

scootie — Wed, 29 Apr 2009 08:55:54 GMT

whats it called all the product info sheets i have seen for 21cn BTw have said no simlar product to max prem is on offer on 21cn

Re: Upload Speed Costs £8?

James — Wed, 29 Apr 2009 08:57:05 GMT

Bah. I was hoping that noone was going to ask that
I'll have a look at the order system.

Re: Upload Speed Costs £8?

James — Wed, 29 Apr 2009 09:00:37 GMT

Right, there's two forms of traffic weighting. Standard and Elevated. Elevated will be the Max Premium equivalent.

Re: Upload Speed Costs £8?

dvorak — Wed, 29 Apr 2009 09:05:58 GMT

any costings available?

Re: Upload Speed Costs £8?

jelv — Wed, 29 Apr 2009 09:11:28 GMT

Should people paying the £8 for max premium of been put on to elevated (or asked if they wanted to stop paying the £8)?

Re: Upload Speed Costs £8?

James — Wed, 29 Apr 2009 09:13:41 GMT

We currently don't have any costings associated with the elevated traffic weighting system yet.
We are currently only offering a standard ADSL2+ service as part of our trial.

Re: Upload Speed Costs £8?

scootie — Wed, 29 Apr 2009 09:16:48 GMT

i have seen alot about QOS options and asurred rate sessions(ie if you start streaming tv ect you can get a asurred amount of bandwidth) about 21cn

Re: Upload Speed Costs £8?

jelv — Wed, 29 Apr 2009 11:13:47 GMT

Quote from: adiewoo
any costings available?

http://www.btwholesale.com/pages/static/Products/Broadband/Wholesale_Broadband_Connect_WBC/Prices.html
Considerably less than £8

Re: Upload Speed Costs £8?

Anotherone — Sat, 02 May 2009 11:03:23 GMT

We await responses with baited breath.

Re: Upload Speed Costs £8?

pcoventry — Sat, 02 May 2009 13:22:50 GMT

Quote from: jelv
Quote from: adiewoo
any costings available?

http://www.btwholesale.com/pages/static/Products/Broadband/Wholesale_Broadband_Connect_WBC/Prices.html
Considerably less than £8

Indeed according to that it's also £3.40 max price for an elevated order. We are all looking forward to this and I am hoping mine will be on soon. I've had a rock solid service in the years I have been with Plusnet during and before my employment. I know on 21Cn I will get about 7Mbps but that's 3Mbps extra and possibly more upload. We will see.

Re: Upload Speed Costs £8?

scootie — Sat, 02 May 2009 14:57:49 GMT

whats the wholesale price of eleveted on market 3 exchange.
from what i can tell a market 3 exchange is cheaper than market 1 or 2 if iam reading the dense cats right and would only cost PN £1.70 on my exchange