https://community.plus.net/t5/Plusnet-Feedback/Customer-Support-Is-anybody-there/m-p/604128#M3284 That doesn't sound good, let me go check you account and give one of the Options Team a nudge to call you back. Fri, 24 Apr 2009 13:02:30 GMT Chris 2009-04-24T13:02:30Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Support-Is-anybody-there/m-p/604127#M3283 I have reached the end of my tether. I have tried contacting the cancellation team after numerous problems since November 2008. I have been told someone will call me back, I am still waiting.<BR />I have had only a few days connection this year, yet despite my repeated requests to cancel I feel like I'm being ignored. The migration from Metronet to Plusnet was incredibly badly managed. For a period of time my monthly payment was debited from my bank account on a daily basis. I have been sent solicitors letters for money which I do not owe. <BR />I know it's a nice sunny day but could someone from Plusnet please reply, and let me cancel. Fri, 24 Apr 2009 12:59:26 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Support-Is-anybody-there/m-p/604127#M3283 cs123 2009-04-24T12:59:26Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Support-Is-anybody-there/m-p/604128#M3284 That doesn't sound good, let me go check you account and give one of the Options Team a nudge to call you back. Fri, 24 Apr 2009 13:02:30 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Support-Is-anybody-there/m-p/604128#M3284 Chris 2009-04-24T13:02:30Z