topic Two new Home Phone accounts in Plusnet Feedback

Two new Home Phone accounts

chuckster — Tue, 29 May 2012 16:13:35 GMT

Had ADSL with PlusNet since 2004, and had it installed at my folks place back in 2010. We left the phone service as-was.
Today I took the plunge and made the call to switch my service over. The lady I spoke to was so polite and friendly. I couldn't believe how quick the whole process was too as the order was placed within a couple of minutes. Was so impressed I switched the folks line over too (having already got the OK if things went well!) so there you go.
Give it a couple of weeks and I'll only be having one bill for phone and ADSL.. nice.
Thanks PlusNet!
C

Re: Two new Home Phone accounts

kyber — Tue, 29 May 2012 16:58:02 GMT

great to hear when things go well, so often forums tend to focus on the problems (naturally) which can given a distorted impression of how things work out most of the time

Re: Two new Home Phone accounts

orbrey — Wed, 30 May 2012 12:15:05 GMT

Hi chuckster,
Thanks very much for the feedback, glad you're happy and it all went smoothly