https://community.plus.net/t5/Plusnet-Feedback/Bug-in-phone-menu-system/m-p/888676#M32225 Hi,<BR />I've just tried this and didn't have the same problem that you did.<BR />Perhaps a momentary glitch? Thu, 05 Apr 2012 09:30:32 GMT James 2012-04-05T09:30:32Z https://community.plus.net/t5/Plusnet-Feedback/Bug-in-phone-menu-system/m-p/888675#M32224 Hi,<BR />If you call 0800 432 0200 then go to 'talk about your account', 'moving house' you get told:<BR />Press 1 to tell us you're moving home<BR />Press 2 for an update about an existing move<BR /><BR />However pressing 2 just repeats the same 'Press 1...' message again and again when I try <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@6BD5E1FD9194A889D807C8E641344CF1/images/emoticons/sad.gif" alt="Sad" title="Sad" /><BR />Joseph<BR /> Thu, 05 Apr 2012 09:26:32 GMT https://community.plus.net/t5/Plusnet-Feedback/Bug-in-phone-menu-system/m-p/888675#M32224 jheenan 2012-04-05T09:26:32Z https://community.plus.net/t5/Plusnet-Feedback/Bug-in-phone-menu-system/m-p/888676#M32225 Hi,<BR />I've just tried this and didn't have the same problem that you did.<BR />Perhaps a momentary glitch? Thu, 05 Apr 2012 09:30:32 GMT https://community.plus.net/t5/Plusnet-Feedback/Bug-in-phone-menu-system/m-p/888676#M32225 James 2012-04-05T09:30:32Z https://community.plus.net/t5/Plusnet-Feedback/Bug-in-phone-menu-system/m-p/888677#M32226 Not sure - it happened yesterday on my iphone, and again today on my landline, and believe me I tried pressing '2' a lot of times <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Thu, 05 Apr 2012 09:40:01 GMT https://community.plus.net/t5/Plusnet-Feedback/Bug-in-phone-menu-system/m-p/888677#M32226 jheenan 2012-04-05T09:40:01Z