https://community.plus.net/t5/Plusnet-Feedback/excellent-customer-service/m-p/887674#M32131 Thanks very much for that <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> I've posted a link to this thread in our internal recognition forums so it's been passed on.<BR />Very glad we impressed and hope we continue to do so. Wed, 23 May 2012 15:35:20 GMT orbrey 2012-05-23T15:35:20Z https://community.plus.net/t5/Plusnet-Feedback/excellent-customer-service/m-p/887673#M32130 Yesterday afternoon I had to contact customer service due to an error that I had made. <BR />My call was answered immediately by a chap called Carl/Karl. He was knowledgeable, helpful and dealt with all my questions quickly, professionally and in a friendly manner. <BR />Because of this experience (and the perfect internet connection I have had in the last 18 months) I would not hesitate to recommend Plusnet to friends and family.<BR />Great stuff, please pass on this praise to your staff <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> <BR /> Wed, 23 May 2012 15:14:17 GMT https://community.plus.net/t5/Plusnet-Feedback/excellent-customer-service/m-p/887673#M32130 kjrodgers 2012-05-23T15:14:17Z https://community.plus.net/t5/Plusnet-Feedback/excellent-customer-service/m-p/887674#M32131 Thanks very much for that <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> I've posted a link to this thread in our internal recognition forums so it's been passed on.<BR />Very glad we impressed and hope we continue to do so. Wed, 23 May 2012 15:35:20 GMT https://community.plus.net/t5/Plusnet-Feedback/excellent-customer-service/m-p/887674#M32131 orbrey 2012-05-23T15:35:20Z