topic Re: Broadband Market Classification in Plusnet Feedback

Broadband Market Classification

antiquebrit — Thu, 03 May 2012 09:28:21 GMT

The attached letter will I believe be self explanatory as to the market situation at my daughters exchange and the disgracefully long intervals between Ofcom market reviews. However my reading of this letter suggests that Plusnet are using the current classification as a shield behind which to maintain their inflated broadband fees.

Re: Broadband Market Classification

James — Thu, 03 May 2012 09:34:40 GMT

Hi,
I'm not sure if you realise, but it is BT Wholesale who charge us the higher rate of broadband supply, hence why our costs on Market 1 exchanges are higher.
BT Wholesale are not allowed to reduce the cost due to Ofcom.

Re: Broadband Market Classification

antiquebrit — Thu, 03 May 2012 13:41:08 GMT

James,
Thanks for your response. It seems there is only one course of action for my daughter and myself.
David

Re: Broadband Market Classification

James — Thu, 03 May 2012 13:46:02 GMT

David,
Please feel free to enlighten me