https://community.plus.net/t5/Plusnet-Feedback/PlusNet-Pro-and-degraded-internet-connection/m-p/871307#M31243 It's a coincidence. Perhaps your line has synced slightly higher than before (for whatever reason), and is struggling in terms of error rates at certain times, resulting in the streaming issues.<BR />What are the DSL statistics like from the router?<BR />I have been offered the Pro add-on a few times, never experienced any deliberate degradation of service. Mon, 16 Jan 2012 22:45:23 GMT CX 2012-01-16T22:45:23Z https://community.plus.net/t5/Plusnet-Feedback/PlusNet-Pro-and-degraded-internet-connection/m-p/871306#M31242 Coincidence?<BR />Last week I got offered to pay an extra £5/month for a nebulous improved level of traffic priority (with no specific commitments as to performance) and this week, starting monday, my internet performance levels are measureably variable.&nbsp; Whereas i used to be able to get a pretty steady 4.5Mb/sec now i still get that as a max, but i now see regular drops down to 1Mb or less for a few moments.&nbsp; just enough to screw up gaming experience and sometimes enough to mess up video downloads (streamed).<BR />I work in technology and I used to work for a telco, i know how traffic is managed to deliver QoS (Quality of service).&nbsp; What i am seeing is what i would expect when certain levels of QoS smoothing technology are turned off (i suspect they were on before).&nbsp; My internet connection is showing its still on, its nice and steady.&nbsp; but the service received from the ISP PoP is changed from last week.&nbsp; No changes in my system setup at all, not even an OS update.<BR />i used to pay the 'extra' for PLUS's gaming service, but then i needed a greater data limit rather than prioritised data.&nbsp; I measured the before and after in terms of latency and throughput as well as up time.&nbsp; The difference was hardly meaurable.&nbsp; So I stayed for the last year or so with the 60Gb download package.&nbsp; Now suddenly the throughput stability has suddenly gone all 'wobbly' and inconsistent.<BR />I don't like coincidences, especially when cash is attached, my cash.<BR />Anyone else experiencing a suddenly more unstable connection as of Monday this week?<BR /> Mon, 16 Jan 2012 21:43:56 GMT https://community.plus.net/t5/Plusnet-Feedback/PlusNet-Pro-and-degraded-internet-connection/m-p/871306#M31242 devonrevill 2012-01-16T21:43:56Z https://community.plus.net/t5/Plusnet-Feedback/PlusNet-Pro-and-degraded-internet-connection/m-p/871307#M31243 It's a coincidence. Perhaps your line has synced slightly higher than before (for whatever reason), and is struggling in terms of error rates at certain times, resulting in the streaming issues.<BR />What are the DSL statistics like from the router?<BR />I have been offered the Pro add-on a few times, never experienced any deliberate degradation of service. Mon, 16 Jan 2012 22:45:23 GMT https://community.plus.net/t5/Plusnet-Feedback/PlusNet-Pro-and-degraded-internet-connection/m-p/871307#M31243 CX 2012-01-16T22:45:23Z https://community.plus.net/t5/Plusnet-Feedback/PlusNet-Pro-and-degraded-internet-connection/m-p/871308#M31244 Coincidence in my opinion. I also had the Pro add-on notification, and haven't taken it up. I haven't experienced any change in service performance or stability. Tue, 17 Jan 2012 00:34:14 GMT https://community.plus.net/t5/Plusnet-Feedback/PlusNet-Pro-and-degraded-internet-connection/m-p/871308#M31244 spraxyt 2012-01-17T00:34:14Z