topic Re: Static IP with BB Value in Plusnet Feedback

Static IP with BB Value

Sir_Lurkalot — Sat, 28 Feb 2009 16:56:16 GMT

Hi
Now BB Value prices are exchanges dependant, it means anyone wishing to have a Static IP can pay up to £10 / month for the privilege.
This seems excessive and it would be helpful if this could be made a more reasonable additional standard fee.

Re: Static IP with BB Value

Chris — Sat, 28 Feb 2009 18:00:21 GMT

I'm not sure why it would cost £10/month for static IP? That's not the only advantage of the Unlimited product over the Value one.
The idea of a static IP for a small additional cost is a good one though and I'll raise it to the marketing team on Tuesday (when I'm back in) or someone else will pick it up in here first.

Re: Static IP with BB Value

Sat, 28 Feb 2009 18:04:24 GMT

Elsewhere in the forum is a post I recently made about this very thing. I have just transferred to Value and noticed in the member centre that I had an IP icon. I clicked on it and found that I had been allocated a static IP (although I don't need one).
Having raised a ticket, I was told that it was due to the change in product so I had it changed back to dynamic.
Wonder what is going on?

Re: Static IP with BB Value

Sir_Lurkalot — Sat, 28 Feb 2009 18:18:42 GMT

Quote from: Chris
I'm not sure why it would cost £10/month for static IP? That's not the only advantage of the Unlimited product over the Value one.

Because BB Value in my particular case is a permanent £5.99 and the cheapest package with a Static IP is £15.99
jim:blue quote fixed mod:end

Re: Static IP with BB Value

Sir_Lurkalot — Sat, 28 Feb 2009 18:26:15 GMT

Quote from: Chris
I'm not sure why it would cost £10/month for static IP? That's not the only advantage of the Unlimited product over the Value one.

Whoops ! Sorry, I messed up the quoting in my previous effort.
Because I can get BB Value for a permanent £5.99 but the cheapest package with a Static IP is £15.99

Re: Static IP with BB Value

dusty_bin — Tue, 03 Mar 2009 12:44:18 GMT

Quote from: Chris
The idea of a static IP for a small additional cost is a good one though and I'll raise it to the marketing team on Tuesday (when I'm back in) or someone else will pick it up in here first.

That would be a step in the right direction - but it does raise the issue of the real cost to PN of providing a static IP (presumably fairly negligible) and, therfeore, whether the most cost effective solution overall is:
- static IP as separate costed option, as suggest above, with the need for PN to implement and manage a new option, which is mainly(?) what you would be paying for, or
- allow static IP with no cost and no need to have the overhead of a new option and negligible cost to PN

Re: Static IP with BB Value

cjags — Tue, 03 Mar 2009 16:20:20 GMT

Having locked a newcomer into an 18 month contract for broadband access and email accounts, if a few months down the line, the customer fancies a static IP, domain hosting or some webspace, they are stuck. PN no longer offer these and the customer can't migrate to another ISP who has such an offereing because of the 18 month lock in.
Want PN should do is have an add on webpack which customers can use if and when they need it.
PN have home phone as an add on so why not a webpack?