https://community.plus.net/t5/Plusnet-Feedback/Accidentally-closed-down-my-email-account-and-lost-email/m-p/864652#M30602 mod:note<BR />locked in favour of this <A href="http://community.plus.net/forum/index.php/topic,102597.msg871038.html#msg871038" target="_blank">thread</A> Tue, 14 Feb 2012 23:17:36 GMT dvorak 2012-02-14T23:17:36Z https://community.plus.net/t5/Plusnet-Feedback/Accidentally-closed-down-my-email-account-and-lost-email/m-p/864651#M30601 I have just moved ISP from plusnet to BT. However I asked Plusnet to keep my email account open and a ticket was raised for this. However today they accidentally closed down my email address. Although this was resolved it meant that all my emails were lost. I had about 100 emails going back 4 months and they are now gone.<BR />Plusnet are saying that they can not recover them and that it is my responsibility to back them up - even though it was there mistake that led to this. Tue, 14 Feb 2012 22:02:46 GMT https://community.plus.net/t5/Plusnet-Feedback/Accidentally-closed-down-my-email-account-and-lost-email/m-p/864651#M30601 kevinjbolton 2012-02-14T22:02:46Z https://community.plus.net/t5/Plusnet-Feedback/Accidentally-closed-down-my-email-account-and-lost-email/m-p/864652#M30602 mod:note<BR />locked in favour of this <A href="http://community.plus.net/forum/index.php/topic,102597.msg871038.html#msg871038" target="_blank">thread</A> Tue, 14 Feb 2012 23:17:36 GMT https://community.plus.net/t5/Plusnet-Feedback/Accidentally-closed-down-my-email-account-and-lost-email/m-p/864652#M30602 dvorak 2012-02-14T23:17:36Z