topic Re: Thank You in Plusnet Feedback

Thank You

annerimmington — Sat, 04 Feb 2012 07:00:27 GMT

I don`t think you folk get enough credit for the excellent - what I would call "old fashioned" - customer service. It`s such a refreshing change to actually get to speak to someone from an English call centre (who you don`t have to strain to understand), and who is both helpful and friendly. My transition from AOL went ahead incredibly smoothly....... when I had a query it was handled swiftly by one of your professional and friendly team. And when I was up and running someone from the team called me on a Saturday afternoon to see if everything was working ok and if I was happy. I`m more than happy with Plusnet so thanks again for your excellent service - keep up the good work!

Re: Thank You

Pettitto — Sat, 04 Feb 2012 20:56:08 GMT

Hi annerimmington,
Thank you for your feedback on the service that you have received from us. If there is anything else we can help with please do post back here and we'll do what we can.

Re: Thank You

rongtw — Sat, 04 Feb 2012 22:09:37 GMT

yes miss/mrs rimmington they do a good job here despite the negative posts they deserve a good pay rise

Re: Thank You

w23 — Sat, 04 Feb 2012 23:24:21 GMT

+1 from me.

Re: Thank You

whelpton — Sun, 05 Feb 2012 07:12:12 GMT

Quote from: rongtw
they deserve a good pay rise

Sounds good to me!

Re: Thank You

glloyd — Sun, 05 Feb 2012 12:02:55 GMT

Should we run poll?