https://community.plus.net/t5/Plusnet-Feedback/First-Help/m-p/857094#M29996 <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Thank you to the help I received this morning! I called, got through and actually spoke to someone HOORAY!!!!!!&nbsp; :D(NOT AN AUTOMATED MACHINE!!!!) it was a human being! <BR />Anyway, the guy (MARK) patiently walked me through the process of connecting me to internet. <BR />Most appreciated and (human beings do exist in customer service!) <BR /><U><B>PLEASE DONOT EVER CHANGE THAT ASPECT!</B></U> We need humans to talk to!&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif" alt="Grin" title="Grin" /><BR />yours sincerely <BR />wdfortyplus Thu, 02 Feb 2012 22:46:00 GMT wdfortyplus 2012-02-02T22:46:00Z https://community.plus.net/t5/Plusnet-Feedback/First-Help/m-p/857094#M29996 <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Thank you to the help I received this morning! I called, got through and actually spoke to someone HOORAY!!!!!!&nbsp; :D(NOT AN AUTOMATED MACHINE!!!!) it was a human being! <BR />Anyway, the guy (MARK) patiently walked me through the process of connecting me to internet. <BR />Most appreciated and (human beings do exist in customer service!) <BR /><U><B>PLEASE DONOT EVER CHANGE THAT ASPECT!</B></U> We need humans to talk to!&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif" alt="Grin" title="Grin" /><BR />yours sincerely <BR />wdfortyplus Thu, 02 Feb 2012 22:46:00 GMT https://community.plus.net/t5/Plusnet-Feedback/First-Help/m-p/857094#M29996 wdfortyplus 2012-02-02T22:46:00Z https://community.plus.net/t5/Plusnet-Feedback/First-Help/m-p/857095#M29997 Welcome to the forum. It is always a pleasure to hear good reports Thu, 02 Feb 2012 22:52:05 GMT https://community.plus.net/t5/Plusnet-Feedback/First-Help/m-p/857095#M29997 Oldjim 2012-02-02T22:52:05Z