topic New user on Plusnet in Plusnet Feedback

New user on Plusnet

richard45210 — Thu, 24 Nov 2011 01:01:24 GMT

Hi to all,
I have just joined Plusnet broadband on tuesday 22/11/2011.@ 12.00.The setting up was very easy,my pc runs on vista home premium.I received a text from plusnet to say my broadband a/c is open.as the pc is upstairs in the spare bedroom i have run a phone exten lead up to the desk into this i plugged in the filter ,then connected adsl & ethernet onward to router.switch on power green light on [ good], and after about 7 mins all lights on and ready to go.I was able to use google chrome ,so was able to surf wonderful.
In the afternoon my email address was changed to a Plus.com address with the great help from the support team,thankyou again.
So now i am able to use my pc as well as before with plusnet my provider
Many thanks to the support team..

Re: New user on Plusnet

grudkin — Thu, 24 Nov 2011 03:25:44 GMT

Welcome to plusnet and the community forum!
Hope you enjoy being a plusnet customer.

Re: New user on Plusnet

adamwalker — Thu, 24 Nov 2011 09:40:13 GMT

Hi richard45210,
Welcome on board

Re: New user on Plusnet

MisterW — Thu, 24 Nov 2011 12:41:29 GMT

Welcome richard45210,

Quote
as the pc is upstairs in the spare bedroom i have run a phone exten lead up to the desk into this i plugged in the filter ,then connected adsl & ethernet onward to router.

Just something to be aware of, using a telephone phone extension cable to the router can often result in reduced ADSL speeds. If possible, connect the router using the standard cable supplied to the master telephone socket and then run an ethernet cable from the router to the computer ( or use wireless ).

Re: New user on Plusnet

alanf — Thu, 24 Nov 2011 13:55:42 GMT

It depends on what is convenient and what one plans to do with ones internet connection. I have no problems with a 10 metre run of internal telephone cable and can get up to 10Mbps on my connection. No problem at all for browsing, emails and streaming. There is already too much clutter near the main socket and ethernet cable is much thicker than telephone wire so more obvious.
However if the speeds you are getting do not meet your needs try following MisterW's advice.

Re: New user on Plusnet

richard45210 — Fri, 25 Nov 2011 00:03:16 GMT

to both "alanf" & "misterW" thankyou for your comments,my speed seems ok ,no problems with surfing.

Re: New user on Plusnet

MisterW — Fri, 25 Nov 2011 09:40:47 GMT

Quote
my speed seems ok

In that case, the old adage 'if it aint broke don't fix it' applies. Leave well alone...