https://community.plus.net/t5/Plusnet-Feedback/Satisfactory-resolution-of-problem/m-p/844829#M29104 In case it is only the people who have problems with Plusnet support that put comments on the forum, I would like to express my thanks for the way that my problem was dealt with&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />I started to experience speed issues and followed the prescribed online procedures which resulted in me raising the relevant ticket. This was dealt with well within the stated time scale and I have now done the requested 3 BT tests and I am receiving a slightly better speed than before.<BR />All my contacts with Plusnet have been good and I will continue to recommend them to others.<BR />Peter H. Sat, 05 Nov 2011 22:44:07 GMT plusnetrph 2011-11-05T22:44:07Z https://community.plus.net/t5/Plusnet-Feedback/Satisfactory-resolution-of-problem/m-p/844829#M29104 In case it is only the people who have problems with Plusnet support that put comments on the forum, I would like to express my thanks for the way that my problem was dealt with&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />I started to experience speed issues and followed the prescribed online procedures which resulted in me raising the relevant ticket. This was dealt with well within the stated time scale and I have now done the requested 3 BT tests and I am receiving a slightly better speed than before.<BR />All my contacts with Plusnet have been good and I will continue to recommend them to others.<BR />Peter H. Sat, 05 Nov 2011 22:44:07 GMT https://community.plus.net/t5/Plusnet-Feedback/Satisfactory-resolution-of-problem/m-p/844829#M29104 plusnetrph 2011-11-05T22:44:07Z https://community.plus.net/t5/Plusnet-Feedback/Satisfactory-resolution-of-problem/m-p/844830#M29105 Hi there,<BR />Thank you very much for that <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Hope we continue to impress. Mon, 07 Nov 2011 09:16:36 GMT https://community.plus.net/t5/Plusnet-Feedback/Satisfactory-resolution-of-problem/m-p/844830#M29105 orbrey 2011-11-07T09:16:36Z