topic Re: Hmm csc need to do some better cheking. in Plusnet Feedback

Hmm csc need to do some better cheking.

HairyMcbiker — Wed, 26 Oct 2011 08:47:45 GMT

I raised a ticked yesterday about the possibility of getting cheaper bb as PN are now marking M2 as M3 exchanges.
But the answer I got was that my product (unlimited) was not subject to a price difference.
Yes it is!
https://www.plus.net/support/broadband/products/archive/plusnet_unlimited_archive.shtml
On your own web page no less
THIS TIME OUT BUG IS GETTING WORSE
Got a timeout previewing & submitting this time!

Re: Hmm csc need to do some better cheking.

Chris — Wed, 26 Oct 2011 08:52:02 GMT

If you look at the table on the page you've linked to, it shows that for Unlimited customers the price for Market 2 customers is the same as Market 1 customers. It's only for the currently sold products that we are doing Market 2 for Market 3 pricing.

Re: Hmm csc need to do some better cheking.

HairyMcbiker — Wed, 26 Oct 2011 09:11:30 GMT

Ok but that was not the answer I got.
If they had said it was only for current products then fine, but I was TOLD that it was not sold at different prices, which it IS.

Re: Hmm csc need to do some better cheking.

jelv — Wed, 26 Oct 2011 10:32:07 GMT

Quote from: Hairy
which it IS.

Splitting hairs (but very important hairs) it isn't sold at different prices - it WAS sold at different prices for Market 1/2 and 3.