topic Re: Where has the plusnet bandwith test gone in Plusnet Feedback

Where has the plusnet bandwith test gone

BLUECRUISER2 — Mon, 25 Jul 2011 17:22:07 GMT

Could some one please tell me what has happened to the plusnet bandwidth test as really like it, and hope it will be back soon as the bt is not so good for me as like to keep records over a month
jim:red All caps removed from title and post as per forum rules mod:end

Re: WHERE HAS THE PLUSNET BANDWITH TEST GONE

Oldjim — Mon, 25 Jul 2011 17:27:33 GMT

http://www.mybroadbandspeed.co.uk/

Re: Where has the plusnet bandwith test gone

hulls — Mon, 25 Jul 2011 17:43:16 GMT

I used it this afternoon and it was in the usual place.

Re: Where has the plusnet bandwith test gone

pierre_pierre — Mon, 25 Jul 2011 18:08:29 GMT

and I have just got it with three different routes

Re: Where has the plusnet bandwith test gone

mikko — Mon, 25 Jul 2011 18:56:32 GMT

I can't use My Broadband Speed as it sometimes give impossibly high results. E.g. I just got a download speed of 28661 kbps but I sync at 9500 kbps (See attachment, taken today at 19:38).
Speedtest.net used to do the same but has now been updated to give realistic results (it now ignores the sudden blips that My Broadband Speed records as actual download speeds).
Thinkbroadband always gives very consistent results and is the best in my opinion.
BT speedtester not for those on LLU.

Re: Where has the plusnet bandwith test gone

matt_2k34 — Mon, 25 Jul 2011 19:19:29 GMT

Mikko, thats normally caused by security software, might be worth poking round the forums to see several solutions dependant on what package you have
(the speed "blip" )

Re: Where has the plusnet bandwith test gone

Gus — Mon, 25 Jul 2011 22:26:33 GMT

seems the site just went terminal

Quote
The remote device or resource won't accept the connection Detected

The device or resource (www.mybroadbandspeed.co.uk) is not set up to accept connections on port "The World Wide Web service (HTTP)".

edit: didn't see the service status till now

Quote
We are currently aware of problems accessing the broadband speed tester
we host at www.mybroadbandspeed.co.uk

Attempts to access the site are intermittently timing out or being
refused.

Re: Where has the plusnet bandwith test gone

Anonymous — Tue, 26 Jul 2011 00:23:36 GMT

Still no access at this time.

Re: Where has the plusnet bandwith test gone

matt_2k34 — Tue, 26 Jul 2011 00:53:01 GMT

Theres not been a closed service status!
PlusComUk - I'd recommend you get service status emails, or monitor the status traffic lights
Adie:quote

Re: Where has the plusnet bandwith test gone

Anonymous — Tue, 26 Jul 2011 09:46:35 GMT

Thanks.

Re: Speed faults - information needed to help diagnosis

klyne — Tue, 26 Jul 2011 11:00:22 GMT

Is there a problem with the speed tester on the Plusnet website as I have not been able to use it since yesterday morning?
David

Re: Where has the plusnet bandwith test gone

Oldjim — Tue, 26 Jul 2011 11:02:52 GMT

split off and merged with existing topic

Re: Where has the plusnet bandwith test gone

Oldjim — Tue, 26 Jul 2011 12:47:16 GMT

Quote from: Bob
Yes it is, and if I'm honest it's likely to be down for a while because we're going to need to go down to London and bring the boxes back to Sheffield for some TLC.

Re: Where has the plusnet bandwith test gone

chandu — Tue, 26 Jul 2011 22:22:58 GMT

Still unable to access it.
Chandu.

Re: Where has the plusnet bandwith test gone

matt_2k34 — Tue, 26 Jul 2011 23:09:28 GMT

Of course you cant.
Without trying to sound like a broken record...

Quote from: Matt_2k34
Theres not been a closed service status!

Quote from: Bob
Service: Portal
Posted: Tue, Jul 26 2011 at 17:41:48
Subject: Access to www.mybroadbandspeed.co.uk (67839) - UPDATE
This is an update to this afternoon's post about the problems accessing the broadband speed tester we host at www.mybroadbandspeed.co.uk.
We are arranging collection of the affected servers from one of our London data centres so that the necessary remedial work can be carried about before access to the service can be restored.
Access to the speed tester will remain disabled until we've had the opportunity to carry out this work.
Please accept our apologies for the continued inconvenience.
Kind regards,
Bob Pullen
Customer Support

Check the Service Status
It will have "Subject: Access to www.mybroadbandspeed.co.uk (67839) - RESOLVED" when the necessary work has been completed, and the service is back online.

Regards

Re: Where has the plusnet bandwith test gone

mikko — Wed, 27 Jul 2011 09:42:43 GMT

Quote from: mikko
I can't use My Broadband Speed as it sometimes give impossibly high results. E.g. I just got a download speed of 28661 kbps but I sync at 9500 kbps (See attachment, taken today at 19:38).

I expect they're fixing my 'blips'.
That must be what it is.

Re: Where has the plusnet bandwith test gone

PeterLoftus — Wed, 27 Jul 2011 09:52:42 GMT

I dont know if this is related but status on my Iphone App hasn't been updated since 10th july

Re: Where has the plusnet bandwith test gone

pierre_pierre — Wed, 27 Jul 2011 11:09:53 GMT

there have been 18 notifications since then, just look what you are missing

Re: Where has the plusnet bandwith test gone

PeterLoftus — Wed, 27 Jul 2011 11:44:48 GMT

Who is in charge of the Plusnet app on ipod / iphone, as I say the status and tweets are not updating? Ashley Williams is quoted as the author.
or should I start a new thread

Re: Where has the plusnet bandwith test gone

bobpullen — Wed, 27 Jul 2011 11:52:54 GMT

Hi Peter,
I'll do some testing here and give Ashley a shout....
Edit: Installed the app and the last status post is this one so I can't replicate the problem you're reporting Perhaps worth an uninstall/reinstall?