topic Re: Yet again in Plusnet Feedback

Yet again

tjd — Fri, 26 Aug 2011 20:39:45 GMT

Yet again i'd just like to say thank you to PlusNet for going above and beyond your average effort to help customers.
Not that anything special has happened in the past few months, but my connection has been stable and I have 0 complaints.
Anytime I've had a problem PlusNet has sorted it swiftly and the staff (on the forums especially, namely Joanne) go out of their way to help you with any problems you have.
Hats off to PlusNet and I hope that even if they end up taking over the broadband market they stick to these values. They'll go far.
Thanks again. Great job to everyone at PlusNet.

Re: Yet again

ChrisL — Fri, 26 Aug 2011 22:03:16 GMT

Have I missed an incentive I might qualify for by brown-nosing on the forums?

Re: Yet again

Steve — Fri, 26 Aug 2011 22:17:18 GMT

Great post op, Always nice to read some positives.

Re: Yet again

fedup1 — Sun, 28 Aug 2011 21:40:17 GMT

lucky you!!!! thats not whats happened to me. Yes the contact was brilliant whilst changing supplier but now I have a faulty line no ones interested!Very unimpressed

Re: Yet again

adamwalker — Tue, 30 Aug 2011 12:43:16 GMT

FYI fedup1, I've answered your other thread and will contact you as soon as your engineer has been out...
@tjd thanks for the nice feedback.
Adam