topic Re: missing usage email this month on Extra in Plusnet Feedback

missing usage email this month on Extra

Gus — Sun, 03 Jul 2011 22:04:52 GMT

Normally it comes once I hit 40gig of my 60gig, portal is currently showing I am at 46gig with a week till next billing month. So checking if there is a problem or has the usage trigger been raised higher than 40 of 60 for Extra accounts?

Re: missing usage email this month on Extra

spraxyt — Sun, 03 Jul 2011 22:22:14 GMT

Isn't the warning at 80% usage, ie 48GB? Soon find out I guess.

Re: missing usage email this month on Extra

Anonymous — Sun, 03 Jul 2011 22:45:04 GMT

Certainly on my BBYW package I get the warning email at 12GB used out of 15GB allowance, which as 'spraxyt' said is 80%

Re: missing usage email this month on Extra

Chris — Fri, 08 Jul 2011 12:05:48 GMT

Looks like the email has now been sent Gus.

Re: missing usage email this month on Extra

Gus — Fri, 08 Jul 2011 12:36:13 GMT

Yep I could have sworn it came when I hit 40gig previously, personally maybe would like it set lower to plan what to watch during peek times. Watching F1 hurts with it taking 1.2-1.5 gig for each stream, but having to avoid all radio on a race day to watch it after the fact hurts