topic Re: Plusnet web hosting in Plusnet Feedback

Plusnet web hosting

grahamandbeth — Fri, 09 Jan 2009 15:58:01 GMT

I've recently become a less satisfied Plusnet customer than I was before. It's not that I don't like Plusnet but now I'm considering my options for my broadband provider, web hosting, telephone and TV and finding that Plusnet are not particularly competitive or the package I might want just doesn't exist.
I've aired my thoughts a little more publicly on my blog at http://gibbalog.blogspot.com/

Re: Plusnet web hosting

James — Fri, 09 Jan 2009 16:36:12 GMT

Hi Graham,
I've tried giving you a ring to discuss your options.
Would you mind PMing me a suitable contact number so we could discuss your needs?

Re: Plusnet web hosting

grahamandbeth — Fri, 09 Jan 2009 17:08:13 GMT

Again, excellent customer support - thanks! How many other companies would bother with such a personal service by actually giving someone a call? Not many! But then why does it take a forum post, blog post or twitter entry rather than using the Help System as I tried first time round. Nevermind, I'll PM you a phone number.

Re: Plusnet web hosting

grahamandbeth — Mon, 12 Jan 2009 10:46:30 GMT

It looks very much like Plusnet have this issue in hand already http://community.plus.net/blog/2008/10/10/news-for-plusnet-webhosters/ and there's even a trial under way http://community.plus.net/forum/index.php/topic,69283.0.html
However, still only a mere 250MB web site allowance though. I consider that very poor indeed for an improved hosting service, but the rest of the announcements sound very promising indeed.

Re: Plusnet web hosting

pierre_pierre — Mon, 12 Jan 2009 12:58:24 GMT

you could have looked at the forum index, I would have thought that was clear enough and aslo would have answerd all your moans, see below

Re: Plusnet web hosting

grahamandbeth — Mon, 12 Jan 2009 13:12:08 GMT

Yup, point taken, thanks very much. I've only just signed up for a community user name (Why doesn't my normal plusnet login work? Why do I need a separate ID? Again, probably answered on here somewhere) and should probably have done a bit of a search around first. Still doesn't fix the problem of 250MB being a tiny amount of web space, the inability to increase that space (under the current system) and the fact it's quite expensive for more space (under the new system). External hosting does appear to be the way to go.

Re: Plusnet web hosting

James — Mon, 12 Jan 2009 13:14:08 GMT

Hi Graham,
You're asked to choose a different ID as one of the concerns of our old forums were that they showed your account username, which a number of people didn't like.