https://community.plus.net/t5/Plusnet-Feedback/No-reply-to-question-after-24-hours/m-p/586482#M2722 Thank you!&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Fri, 09 Jan 2009 17:22:36 GMT morgana 2009-01-09T17:22:36Z https://community.plus.net/t5/Plusnet-Feedback/No-reply-to-question-after-24-hours/m-p/586480#M2720 Hi,&nbsp; I'm helping a friend upgrade from Plusnet Dial-up to Plusnet Broadband, as a result of which a question was asked via the Support Email system 24 hours ago - and there has been no reply.&nbsp; As the target for closing questions is 4 hours surely someone should have had a look at it by now?<BR />The question ID is 27493140. Fri, 09 Jan 2009 16:00:40 GMT https://community.plus.net/t5/Plusnet-Feedback/No-reply-to-question-after-24-hours/m-p/586480#M2720 morgana 2009-01-09T16:00:40Z https://community.plus.net/t5/Plusnet-Feedback/No-reply-to-question-after-24-hours/m-p/586481#M2721 I just checked that ticket id, and someone has just replied about 1 minute ago.&nbsp; Sorry for the delay in response.<BR /> Fri, 09 Jan 2009 16:26:10 GMT https://community.plus.net/t5/Plusnet-Feedback/No-reply-to-question-after-24-hours/m-p/586481#M2721 Kelly 2009-01-09T16:26:10Z https://community.plus.net/t5/Plusnet-Feedback/No-reply-to-question-after-24-hours/m-p/586482#M2722 Thank you!&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Fri, 09 Jan 2009 17:22:36 GMT https://community.plus.net/t5/Plusnet-Feedback/No-reply-to-question-after-24-hours/m-p/586482#M2722 morgana 2009-01-09T17:22:36Z