https://community.plus.net/t5/Plusnet-Feedback/Pro-vs-new-Extra-Pro/m-p/810874#M26989 Hello everyone!<BR />A new arrival here and impressed with Plusnet so far. A big thanks to Martha B in customer services - you're a star.<BR />I joined with a Pro account, just days before it was withdrawn (this from a guy who bought a rather expensive Scottish turntable on the dawn of CD).<BR />Anyway, I'm paying £16.49 for Pro - which looks identical to the new Extra+Pro package apart from Extra+Pro gives you 60GB rather than 20GB for the same price...<BR />I've asked customer services to change my account and it's all in hand.<BR />My point is if you're an existing Pro customer then go chase that "free upgrade".<BR />OR...<BR />How about Plusnet moving existing Pro customers to Extra+Pro and save us the bother? It would be another example of Plusnet's excellent customer focus... <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Tue, 19 Apr 2011 16:34:33 GMT Gremlin 2011-04-19T16:34:33Z https://community.plus.net/t5/Plusnet-Feedback/Pro-vs-new-Extra-Pro/m-p/810874#M26989 Hello everyone!<BR />A new arrival here and impressed with Plusnet so far. A big thanks to Martha B in customer services - you're a star.<BR />I joined with a Pro account, just days before it was withdrawn (this from a guy who bought a rather expensive Scottish turntable on the dawn of CD).<BR />Anyway, I'm paying £16.49 for Pro - which looks identical to the new Extra+Pro package apart from Extra+Pro gives you 60GB rather than 20GB for the same price...<BR />I've asked customer services to change my account and it's all in hand.<BR />My point is if you're an existing Pro customer then go chase that "free upgrade".<BR />OR...<BR />How about Plusnet moving existing Pro customers to Extra+Pro and save us the bother? It would be another example of Plusnet's excellent customer focus... <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Tue, 19 Apr 2011 16:34:33 GMT https://community.plus.net/t5/Plusnet-Feedback/Pro-vs-new-Extra-Pro/m-p/810874#M26989 Gremlin 2011-04-19T16:34:33Z https://community.plus.net/t5/Plusnet-Feedback/Pro-vs-new-Extra-Pro/m-p/810875#M26990 As this is drifting into a discussion about switching to the new product I have locked this thread and moved the last two posts into <A href="http://community.plus.net/forum/index.php/topic,95259.0.html" target="_blank">http://community.plus.net/forum/index.php/topic,95259.0.html</A> Tue, 19 Apr 2011 18:56:20 GMT https://community.plus.net/t5/Plusnet-Feedback/Pro-vs-new-Extra-Pro/m-p/810875#M26990 Oldjim 2011-04-19T18:56:20Z